Skip to content
Telecom

DiSa unveils integrated mobile warranty program

By Wei ZhangSingapore
1 min read
Disa
Disa
In this article (5)

Singapore-based digital security company DiSa Limited aims to pioneer a new integrated mobile phone warranty program, and has signed up M1 as the first operator to offer the program to its mobile users.

The new insurance offering, developed to tackle the rising global trend of e-wallet theft, will allow victims of theft of their e-wallets to make a claim for an amount up to the retail cot of the phone.

Every phone covered under the warranty program will be tagged with DiSa’s encrypted 3S smart barcode, which is designed to prevent invalid returns.

“DiSa is delighted to provide this unique Cyber Theft Warranty to M1 customers. With the proliferation of mobile payments, more and more phone users are finding themselves exposed to cybercrimes, some at very sophisticated levels,” DiSa group executive Eddie Chng said.

He noted that the proliferation of e-wallets, the rising tide of mobile fraud and the  growing use of smartphones for two-factor identification exposers smartphone owners to significant risks if their device is stolen.

“DiSa is confident that our solution will give peace of mind to smartphone users and add value to M1’s services.”

Worldpay estimates that payment by e-wallets makes up 10% of e-commerce spending in Singapore.

But research from the Cyber Security Agency of Singapore found that a wide majority of consumers are concerned about the risk of having their financial and personal information exposed through malware infected mobile devices.

Questions & Answers

Q.

Which company is the first to offer DiSa's new mobile phone warranty program?

A.

M1 is the initial operator to provide the integrated mobile phone warranty program to its users. They are the first to sign up for this new insurance offering.

Q.

What specific type of theft does DiSa's new warranty program cover?

A.

The new insurance offering is developed to tackle the rising global trend of e-wallet theft. Victims of this specific type of theft can make a claim.

Q.

How do phones covered under the warranty program prevent invalid returns?

A.

Every phone included in the warranty program will be tagged with DiSa’s encrypted 3S smart barcode. This barcode is specifically designed to prevent invalid returns.

Q.

What is DiSa's executive's view on the risks faced by smartphone users?

A.

Eddie Chng noted that the proliferation of e-wallets and mobile fraud exposes smartphone owners to significant risks if their device is stolen, especially with two-factor identification.

Reader pulse

Is DiSa's mobile warranty a major shift for M1?

17,612 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Monday, Wednesday and a Friday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Monday, Wednesday and the Friday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready