Dire Bonmarche sales reflect poor product offer

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A dire H1 performance from Bonmarche, on its first update with Helen Connolly at the helm, with sales falling by £3.9 million on the year, despite the opening of net six new stores and concessions.
Like-for-like Bonmarche sales declined even further than its revised forecast in September.
As a result, operating profit fell 62.8 per cent to £2 million. While external factors such as unseasonal weather and BHS’s extensive closing down sale have taken their toll, the fault ultimately lies with Bonmarche and its lack of a compelling product offer.
Bonmarche has an opportunity to become the go-to destination for 50+ females, especially given that BHS is no longer trading; however it must act quickly as competition will grow as more players target this lucrative segment, with the likes of JD Williams and Matalan holding potential. With mature shoppers feeling and dressing younger, Bonmarche has its work cut out to sufficiently modernise the brand and increase its relevance among shoppers.
While the value specialist has made efforts to revamp its offer, and continues to reduce its focus on more traditional product, it has not gone far enough. Introducing more contemporary designs and cuts, and injecting more fashionability and style into its proposition will be key to building appeal among the mature customer base and shaking off its old-fashioned brand image.
However, as shoppers’ discretionary spend comes under further pressure in 2017, Bonmarche’s value proposition makes it well placed to benefit from consumers trading down. Alongside more weather-appropriate and youthful ranges, Bonmarche needs to showcase its value for money offer, focus on full price sales and drive incremental purchases if it is to get back on track.
Questions & Answers
Q.How much did Bonmarche's sales fall during the first half of the year?
How much did Bonmarche's sales fall during the first half of the year?
Sales at Bonmarche fell by £3.9 million year-on-year, despite the opening of six net new stores and concessions. Like-for-like sales declined even further than the revised forecast.
Q.What is the main reason cited for Bonmarche's poor performance?
What is the main reason cited for Bonmarche's poor performance?
The primary fault lies with Bonmarche's lack of a compelling product offer, though unseasonal weather and BHS's closing down sale also contributed. Its operating profit fell by 62.8 per cent to £2 million.
Q.What customer segment does the article suggest Bonmarche should target?
What customer segment does the article suggest Bonmarche should target?
Bonmarche has an opportunity to become the go-to destination for females aged 50 and over. This segment is lucrative, but competition from players like JD Williams and Matalan will grow.
Q.What steps does Bonmarche need to take to improve its appeal and sales?
What steps does Bonmarche need to take to improve its appeal and sales?
Bonmarche needs to introduce more contemporary designs and cuts, inject fashionability, and modernise the brand. Showing its value, focusing on full-price sales, and driving incremental purchases are also key.
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