DHL: Machine learning to mitigate supplier risks

DHL introduced a new integral part of its Resilience360 supply chain risk management platform called DHL Supply Watch. The extension of DHL’s early warning system uses machine learning and natural language processing to detect disruptions in a company’s supply base before they cause financial losses or long lasting reputational damage.

With Supply Watch, DHL Resilience360 is adding a broad range of new risk categories to the system’s existing portfolio to monitor supplier risks on a company level, including financial indicators, mergers & acquisition, environmental damages, supply shortages, quality issues and labor disputes, using publically available data found by monitoring of online and social media sources.