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DHL handles domestic conveyance of OFWs’ passports for renewal

By Maria SantosPhilippines
1 min read
DHL Express Malaysia
DHL Express Malaysia
In this article (4)

DHL Express has made arrangements with the Philippine Embassy to handle domestic transport of passports to and from the embassy for renewal.

“We are delighted at securing this deal to provide a safe and secure solution for Overseas Filipino Workers (OFWs) in the Kingdom of Saudi Arabia,” said Faysal El Hajjami, Country General Manager. “Applicants can now rest assured their passports are in the safe hands of DHL Express and will be received, processed and delivered to them without delay.”

According to statistics given by the Philippine Embassy, there are more than 800,000 Filipinos currently living in the Kingdom of Saudi Arabia. The embassy receives around 7,000 Philippine citizens’ requests for passport renewals every month.

For Philippine citizens living in distant areas of the kingdom, the passport renewal process could be very costly since they need to travel all the way to Riyadh or Jeddah to hand in their passports, travel back to their place of residence, wait for 30-40 days, and then travel back to Riyadh or Jeddah to collect their passports. While citizens in the Eastern Province have to wait for the “Embassy on wheels” program which the embassy provides according to scheduled visits.

With DHL providing this convenient solution for both the Philippine Embassy and the Overseas Filipino Workers in the kingdom, all that is required from the OFW is to visit the Riyadh Embassy one time only to register their biometric scans. Once the scan is completed Philippine residents will only have to hand in their passports to the closest DHL Express retail service point. DHL will then transport the passport from the service point to the Philippine Embassy in Riyadh and back to the service point.

By handling all of the passport renewal deliveries, DHL will be effectively saving a huge amount of time and money for all Philippine residents who choose to use the DHL Express service.

Questions & Answers

Q.

Which specific group of people will benefit from DHL’s new service?

A.

Overseas Filipino Workers (OFWs) in the Kingdom of Saudi Arabia will benefit. The service addresses the challenges they face with passport renewals, particularly those living far from Riyadh or Jeddah, making the process less costly and time-consuming.

Q.

What is the new process for OFWs to renew their passports using this service?

A.

OFWs must visit the Riyadh Embassy once to register their biometric scans. Afterwards, they hand in their passports at a local DHL Express retail service point, and DHL handles transport to and from the embassy.

Q.

How many passport renewal requests does the Philippine Embassy typically handle each month?

A.

The Philippine Embassy receives around 7,000 requests for passport renewals every month. This new service is intended to streamline the process for the significant number of applicants.

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