DHL Global Forwarding appoints new Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO) for Asia Pacific
In this article (5)
DHL Global Forwarding, the freight specialist of DHL Group, has appointed Björn Müller as Asia Pacific’s Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO) with effect from May 1, 2025. He succeeds Lawrence Lee, who retired after 13 successful years with the DHL Group.
“We are excited to welcome Björn to Asia Pacific, a region that is a major player in the global freight industry, driven by its rapid economic growth and increasing trade volumes. I look forward to Björn steering the next phase of innovation within our team. His extensive experience in Europe and expertise in driving efficiency through digital solutions will be invaluable to our growth in the region,” said Niki Frank, CEO, DHL Global Forwarding Asia Pacific.
Müller joined DHL in 2011 as a Senior Consultant for strategic logistics, IT and finance projects before moving to DHL Global Forwarding as Head of Service Catalogue & Product Excellence in 2015. He later assumed the role of Vice President, Digital Customer Interaction.
In his most recent role as CIO at DHL Freight DACH (Germany, Austria, Switzerland), UK & Ireland, Müller renegotiated major supplier contracts and fostered collaboration across all business and support functions. In 2024, he led the implementation of EVO, the single TMS for all DHL Freight operations across Europe. Wearing a second hat as the Managing Director of Agheera, a telematics solutions provider and subsidiary of the Group, Müller also consistently delivered year-over-year EBIT growth.
“I am thrilled to join the fantastic team in Asia Pacific and continue its growth trajectory. The freight industry is evolving quickly with digital transformation, and I am eager to work with the team to see how we can further enhance operational efficiency and customer experience. Building on the strong foundation set by Lawrence, I also hope to bring in fresh ideas to meet our customers’ needs and keep DHL Global Forwarding at the forefront of the Asian logistics market with new technology and innovation,” added Müller.
Based in Singapore, Müller will report directly to Guido Rietra, CIO, DHL Global Forwarding and Freight, with a dotted line to Frank.
Questions & Answers
Q.What is Björn Müller's new role and when does it become effective?
What is Björn Müller's new role and when does it become effective?
Björn Müller has been appointed as Asia Pacific's Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO). His new role takes effect from May 1, 2025.
Q.Who was Björn Müller's predecessor in this role?
Who was Björn Müller's predecessor in this role?
Lawrence Lee was Björn Müller's predecessor, retiring from the DHL Group after 13 years of service. Müller will build upon the strong foundation Lee established.
Q.What significant project did Björn Müller lead in his previous role?
What significant project did Björn Müller lead in his previous role?
In 2024, Björn Müller led the implementation of EVO, the single Transport Management System (TMS) for all DHL Freight operations across Europe. This was during his time as CIO at DHL Freight DACH, UK & Ireland.
Q.Where will Björn Müller be based for his new position?
Where will Björn Müller be based for his new position?
Björn Müller will be based in Singapore for his new role. He will report directly to Guido Rietra, CIO, DHL Global Forwarding and Freight, and also have a dotted line to Niki Frank.
Reader pulse
What's the key impact of this appointment?
22,079 votes so far
Tags