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DHL Express recognized as Asia Pacific Best Employer in 2018

By Maria Santos
2 min read
DHL Ecommerce
DHL Ecommerce
In this article (5)

DHL Express, the world’s leading international express services provider, has been named Asia Pacific Best Employer 2018 by Aon Hewitt, the global talent, retirement and health solutions business of Aon plc. This is the fifth time DHL Express has won this award in the region, since 2013.

This accolade is conferred to companies which have won Aon Hewitt awards in at least three countries across the region, and DHL has exceeded this expectation by winning Best Employer in India, Malaysia, Philippines, Singapore and Thailand.

Ken Lee, CEO, DHL Express Asia Pacific said, “It is an honor to be recognized as a leading employer and an excellent workplace in Asia Pacific again. This award is a huge win for the region because it is strong proof that we have been successful in building positive relationships with our employees, who are such vital assets to the success of our organization. As we aim to remain Employer of Choice, employee engagement continues to be our top priority and we are committed to sustained investment in our employees to help them realize their full potential.”

Based on a comprehensive study, nominated companies were thoroughly assessed by an independent external committee based on three types of sources: employee opinion survey, human resources practices, and CEO questionnaire and interview. According to Aon Hewitt, DHL Express has demonstrated and achieved consistently high performance in key areas of Employee Engagement, Compelling Employer Brand, Effective Leadership and High Performance Culture across the region. Additionally, employee perception indicates that DHL Express excels in critical execution enablers including infrastructure and technology that drive productivity and encourage collaboration, and openness to diversity in the environment.

DHL Express’ continuous investment in talent growth, including its Certified International Specialist (CIS) and Certified International Manager (CIM) programs has trained over 60,000 employees in Asia Pacific as of 2017. Employees are trained on the company strategy, and fundamentals of international and management skills such as ensuring respect and results while interacting with colleagues.

In addition to the CIS and CIM programs, DHL Express regularly organizes activities that celebrate and recognize employees’ dedication and cultivate employee engagements at all levels. These include initiatives such as ‘Staff Appreciation Week’ and ‘Employee of the Year’. Most recently in August 2018, DHL Express held its DHL AsiaCup in Singapore — the annual employee football and cheerleading event involving more than 1,000 employees, to rally teams across the region to build an even stronger employee network and celebrate their successes.

First conducted in Asia in 2001, Aon Hewitt’s Best Employers study aims to recognize companies that have a real competitive advantage by investing in its people, and to explore the winning attributes of a workplace of choice.

Questions & Answers

Q.

How many times has DHL Express received this specific award in the Asia Pacific region?

A.

This is the fifth time DHL Express has won the Asia Pacific Best Employer award. The company has received this recognition in the region since 2013.

Q.

Which specific countries in the Asia Pacific region contributed to DHL Express winning this accolade?

A.

DHL Express won Best Employer awards in India, Malaysia, the Philippines, Singapore, and Thailand. This exceeded the requirement of winning in at least three countries.

Q.

What criteria does Aon Hewitt use to assess nominated companies for the Best Employer award?

A.

Aon Hewitt assesses nominated companies based on a comprehensive study. This involves an independent committee reviewing an employee opinion survey, human resources practices, and a CEO questionnaire and interview.

Q.

How does DHL Express invest in its employees' development and engagement?

A.

DHL Express invests through programs like Certified International Specialist and Certified International Manager, which have trained over 60,000 employees. They also organise activities such as Staff Appreciation Week, Employee of the Year, and the DHL AsiaCup.

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