Skip to content
Electronics

Dell backtracks on Singapore retail exit, leaving Malaysia

By Wei ZhangMalaysia
1 min read
dell
dell
In this article (4)

According to the company, they will transition out of the retail market in Singapore and Malaysia; however, customers can still purchase items via the company’s online store. An internal memo revealed the company’s intention, stating that they will cease their bricks-and-mortar retail locations in these two countries, following a review of a number of the markets they currently operate in. As a result of this withdrawal, new orders will no longer be accepted by Dell from retail stores; however, any existing contracts and agreements will still be honored by the company.

Although customers will not be able to purchase new Dell products in physical outlets, they will still be able to purchase these via their online store and will be able to get their hands on older products and product lines in a number of retail locations.

The company commented: “Dell Technologies has announced plans to transition out of the retail market in Singapore and Malaysia. Customers will still have access to the full complement of our products and services through Dell direct.”

Questions & Answers

Q.

Which retail markets will Dell be leaving?

A.

Dell has announced plans to transition out of the retail markets in Singapore and Malaysia. The company will cease its bricks-and-mortar retail locations in these two countries.

Q.

Can customers still buy Dell products in these countries?

A.

Yes, customers can still purchase items via Dell's online store. They will also be able to find older products and product lines in a number of existing retail locations.

Q.

What happens to existing retail agreements or orders?

A.

While new orders will no longer be accepted by Dell from retail stores, any existing contracts and agreements will still be honoured by the company in Singapore and Malaysia.

Reader pulse

Is Dell's retail exit smart?

23,351 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Tuesday, Thursday and a Saturday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Tuesday, Thursday and the Saturday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready