Deliveroo Announces First Rider Awards to Acknowledge the Incredible Work of Riders in Hong Kong

Deliveroo today hosted Hong Kong’s first Deliveroo Rider Awards, a new program to recognize the hard work of riders across Hong Kong, and to instill a sense of pride to the riders who make the biggest difference for customers, partner restaurants and the Hong Kong community.

Restaurants and riders are invited to nominate and vote on the Deliveroo riders they feel go above and beyond to deliver great service. The winners are awarded a certificate, a medal, a polo shirt, a sports waist bag sponsored by Shell and vouchers from Pizza Express and Golden Prince Thai Restaurant during the Rider Awards ceremony today. The criteria for nominations include maintaining a positive attitude in all forms of interactions and upholding road safety guidelines. Riders are at the heart of Deliveroo’s mission in Hong Kong to bring the best selection of local restaurants direct to people’s doors. New technology and functionality from Deliveroo are further supporting riders to deliver the best service to customers.

Brian Lo, General Manager of Deliveroo Hong Kong and Taiwan, said, “Deliveroo puts enormous value on our team of self-employed riders, who ensure that Deliveroo can bring fantastic meals from a huge variety of restaurants to people across Hong Kong with speed and efficiency. They are critical to our success and in the ecosystem. Congratulations to all of our riders recognized in the Deliveroo Riders Awards and we look forward to more opportunities to publicly acknowledge and encourage the fantastic work of the team!”

Roy Ng, Director of Golden Prince Thai Restaurant, said, “It is inspiring to see how Deliveroo is setting the standards for the food industry and honouring the riders who consistently perform to the best of their abilities — no matter the condition. We highly value and appreciate the hard work of all the riders. We deliberately chose convenient locations for our restaurant where the riders are able to pick up the food without any hassle. When we see riders arriving at our restaurants with big smiles on their faces, it cements the confidence we have in Deliveroo being able to always safely deliver our food to the customers. Well done to all the riders! Hopefully our vouchers can serve as some encouragement for them.”

One rider recognised in the Deliveroo Rider Awards is Mr. Lam, who commented, “It is such an honour to be nominated and win at the Deliveroo Rider Awards. Being a rider is a wonderful opportunity to enjoy flexible, well-paid work and bring delicious meals to the Hong Kong