Convenience stores in Taiwan look at mobile app potential

Two major convenience store chains in Taiwan are trying to introduce mobile apps to give customers access to a greater range of services and boost sales as e-commerce could soon revolutionize the convenience store industry.

President Chain Store Corp, which operates Taiwan’s largest convenience store chain, said it is currently building a big data and cloud computing system and developing omnichannel payment solutions. These solutions, including ibon, icash 2.0 and iChannel digital media platforms, will enable delivery of products ordered online through its 5,000 outlets, the company said.