Citigroup’s Retail Banking Reorg

In this article (4)
The combined entities will be led by Jonathan Larsen, who is currently the global head of the company’s retail banking division. The newswire reported that the company has also named Anand Selvakesari head of consumer banking for Asia, a position held by Larsen for the past six years.
Latin America’s consumer banking division will in turn be the province of Fabio Fontainha, who now helms consumer banking in Brazil.
Separately, Dow Jones reported that the move represents an effort by the company to “shore up“ its mortgage operations. The changes were reportedly part of a memo penned by Stephen Bird, who was recently tapped to lead the consumer bank.
Larsen’s new role helps put the spotlight on the increasing focus by Citi on its Asian consumer business, a segment that accounted for 21 percent of the company’s global consumer banking business. And, as Dow Jones said, Asia has traditionally been a launching pad of sorts, where Citi debuts new financial products and tests them before bringing them to other parts of the world.
Dow Jones further reported that Larsen, who up until now has been based in Hong Kong, will now be based in both New York and Hong Kong. Larsen’s move essentially positions the executive as a replacement for Jane Fraser, who had been in charge of the company’s global mortgages and U.S. consumers divisions.
The latest corporate shuffle at Citi comes after CEO Michael Corbat had repositioned executives across three continents, said Dow Jones. And that reassignment of executives came after Manuel Medina-Mora, who had been head of the consumer banking unit, announced his departure from the role. Bird’s memo and management changes mark his first executive-level moves since taking his current consumer banking job.
Questions & Answers
Q.What is the new structure of Citigroup's consumer banking division following this reorganisation?
What is the new structure of Citigroup's consumer banking division following this reorganisation?
The combined retail banking entities will now be led by Jonathan Larsen. Anand Selvakesari will head consumer banking for Asia, and Fabio Fontainha will oversee Latin America’s consumer banking division.
Q.What is the strategic significance of Jonathan Larsen's new role and location?
What is the strategic significance of Jonathan Larsen's new role and location?
Larsen's new role highlights Citi's increased focus on its Asian consumer business, which constitutes 21% of its global consumer banking. He will now be based in both New York and Hong Kong, positioning him as a replacement for Jane Fraser.
Q.Why has Citigroup made these changes to its retail banking leadership?
Why has Citigroup made these changes to its retail banking leadership?
Dow Jones reported that the changes are an effort by Citigroup to strengthen its mortgage operations. They are also Stephen Bird's first executive-level moves since he took his current consumer banking job.