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Citigroup combines retail banking and mortgage operations

By Maria Santos
1 min read
Citibank Chinatown1
Citibank Chinatown1
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Citigroup Inc (C.N) will combine its retail banking and mortgage operations under Jonathan Larsen, according to an internal memo seen by Reuters, in the second senior promotion for a veteran of the bank’s Asian franchise this year.

The U.S. bank’s Asia Pacific chief Stephen Bird in April became the global head of Citi’s consumer bank, in a move seen by analysts as rewarding the U.S. lender’s strategy in the region.

Larsen, currently global head of retail banking, previously ran Citi’s Singapore unit and spearheaded the lender’s push in credit cards in Asia. Citi’s Asian franchise now has 12 of the lender’s 24 consumer banking markets globally, and contributes a fifth of global profits.

“Citi Asia is a sign of where Citigroup as a whole potentially can go,” CLSA analyst Mike Mayo said in a research note prior to the announcements. The lender’s strategy in the region has been to move from targeting the mass market to richer ‘mass affluent’ customers, Mayo wrote.

The appointments this week of Larsen and Bird, who oversaw that push in Asia to trim low-profit customers and target wealthier clients, signals Citi’s intention to pursue the strategy globally.

In a separate memo also seen by Reuters on Thursday, Citi named Anand Selvakesari as head of consumer banking for Asia, a position Larsen has been holding since 2009.

A Citi spokesman confirmed the contents of the memos.

Fabio Fontainha, the head of consumer banking in Brazil, will assume additional responsibility for consumer banking in Latin America.

Questions & Answers

Q.

What new role has Jonathan Larsen been given at Citigroup?

A.

Jonathan Larsen will now lead Citigroup's combined retail banking and mortgage operations. He was previously the global head of retail banking and has a strong background from Citi's Asian franchise.

Q.

Who has been appointed to lead consumer banking in Asia?

A.

Anand Selvakesari has been named head of consumer banking for Asia. He takes over this position from Jonathan Larsen, who had held the role since 2009.

Q.

What is Citigroup's strategic focus in its consumer banking markets?

A.

Citigroup is focusing on targeting wealthier 'mass affluent' customers, moving away from the mass market. This strategy, previously successful in Asia, is now being pursued globally.

Q.

How significant is the Asian market to Citigroup's global consumer banking operations?

A.

Citigroup's Asian franchise accounts for 12 of its 24 global consumer banking markets. It also contributes a fifth of the company's total global profits, highlighting its importance.

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