Citi Rolls Out Digital-Only Offering in Hong Kong

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The Citi Plusdigital wealth platform was officially rolled out on Monday in Hong Kong, following a pilot launch in December 2020.
Catered to digital natives, Citi Plus offers personalized wealth management information and knowledge kits for clients and introduces gamification to build healthy financial habits and achieve targets responsibly.
Millennials were invited to participate in research and the co-creation process, through which we could better address target clients’ pain points, and help them grow their wealth via the new service, Lawrence Lam, Citibank Hong Kong consumer business manager, said.
The bank said it will launch the platform in other markets in the Asia Pacific region in the future, and is looking to add up to 200,000 clients over the next few years with a target of doubling its base within the next 24 months.
Citi Plus offers stocks, money market funds, as well as an array of mutual funds primarily from ASI, Allianz Global Investors and Franklin Templeton, are offered on the platform.
ASI said the partnership is an important part of the firm’s regional distribution strategy for 2021, according to a statement. We’re excited to play our part in enabling a new generation of digital-native investors to take control of their finances and invest for a better future, Andrew Hendry, ASI head of distribution Asia Pacific, said.
Questions & Answers
Q.What is the primary target audience for Citi Plus?
What is the primary target audience for Citi Plus?
The Citi Plus digital wealth platform is catered specifically to digital natives. Millennials were invited to participate in research and the co-creation process to address target clients' pain points.
Q.Which financial products are available through the Citi Plus platform?
Which financial products are available through the Citi Plus platform?
Citi Plus offers clients access to stocks, money market funds, and a variety of mutual funds. These mutual funds are primarily sourced from ASI, Allianz Global Investors, and Franklin Templeton.
Q.What are Citi's client acquisition targets for the new platform?
What are Citi's client acquisition targets for the new platform?
Citi aims to add up to 200,000 new clients to the platform over the next few years. The bank also has a target of doubling its client base within the next 24 months.
Q.When did Citi Plus officially launch in Hong Kong?
When did Citi Plus officially launch in Hong Kong?
The Citi Plus digital wealth platform was officially rolled out in Hong Kong on Monday. This followed a pilot launch of the service which took place in December 2020.
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