Skip to content
Finance

Citi launches app-based login for corporates

By Maria Santos
1 min read
Citibank OFC e1418962468163
Citibank OFC e1418962468163
In this article (4)

Citi has launched MobilePASS, an app-based soft token that enables corporate banking clients to use their own smartphones to generate dynamic passcodes to log into Citi’s institutional e-banking platforms.

In Asia, MobilePASS is now available in Bangladesh, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Thailand and Vietnam. It is scheduled to be launched in other Asia markets, including Australia, Hong Kong, New Zealand and Taiwan, later this year.

Traditionally, corporate users were required to carry a physical hardware token to generate login passcodes, which act as secure authentication to access their accounts and transactions on CitiDirect BE. With the new offering, a separate physical token is no longer necessary. MobilePASS aims to provide faster logins and strong security for a more convenient omni-channel institutional banking experience.

Existing or new CitiDirect BE users can download the app on their smartphone from the Apple App, Blackberry World, Google Play and Windows Stores. Users can also employ additional mobile device security features, such as PIN, Swipe and Fingerprint ID, to further secure MobilePASS on their smartphones.

“This solution is an important part of our continuous effort led by Citi Innovation Lab to bring best-in-class digitized experience to our clients. MobilePASS is easy to use and improves the login experience for users of all levels within the organization,” APAC head of channel and enterprise services Keng-Mun Lee said.

“In addition, it enhances the security of their login process, whilst complying with applicable local regulatory requirements.”

CitiDirect BE, Citi’s proprietary institutional e-banking platform, is available across 95 countries in 26 languages and transacts in 140 currencies. It provides a single, centralized point-of-access for corporate clients to a full range of global cash, trade, liquidity and investment services.

The platform supports 525,000 users with over 340 million transactions annually valued at more than $48 trillion.

Questions & Answers

Q.

Which specific Asian countries can currently use Citi's new MobilePASS service?

A.

MobilePASS is currently available in Bangladesh, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Thailand, and Vietnam. Other Asian markets are scheduled for launch later this year.

Q.

How does MobilePASS enhance security for corporate banking clients?

A.

MobilePASS generates dynamic passcodes for secure authentication, replacing physical tokens. Users can also employ additional mobile device security features like PIN, Swipe, and Fingerprint ID for further protection.

Q.

What is the key advantage of MobilePASS compared to the traditional login method for corporate users?

A.

Previously, corporate users needed to carry a physical hardware token for passcodes. MobilePASS eliminates this requirement, allowing clients to use their own smartphones for a more convenient login experience.

Reader pulse

Is app-based login a major shift for corporate banking?

21,404 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Tuesday, Thursday and a Saturday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Tuesday, Thursday and the Saturday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready