Cebu Pacific to introduce Contactless Flights as “new normal”

Cebu Pacific will introduce contactless flights in the future when people are ready to fly again. The low-cost airline put safety as its topmost priority in the age of “new normal” as the Philippines will start to ease its quarantine restrictions come May 16. Here are some of our new guidelines for Cebu Pacific Contactless Flights within the Philippines:

Guests are required to keep masks on, from airport entrance until arrival. Bag drop counters will close one hour before flights, to allow enough time for staggered boarding procedures. Physical distancing markers must be followed.

Hand sanitizers will be provided for guest and staff use, at the airport and inside the aircraft. CEB passenger areas such as kiosks, bag drop counters, shuttle buses, and aircraft lavatories and seats will also be frequently sanitized for everyone’s safety.

Guests are highly encouraged to check-in online to minimize proximity to our check-in agents. Those with no bags can head straight to gate. Once the row is called, have boarding passes ready for scanning by our boarding gate agents.

Meanwhile, operations teams have these world-class Preventive Measures in place:

CEB pilots and cabin crew will undergo rapid antibody tests before their assigned flights, as part of our commitment to flattening the curve. The operating crew cleared for flights will also don personal protective equipment. They are also trained to assist and isolate guests onboard, as needed.

Our daily disinfection program includes the misting of the aircraft cabin, using an Airbus-approved disinfectant effective in eradicating viruses including the Coronavirus. This process is aligned with the International Air Transport Association (IATA) guidelines and ensures that all surfaces (such as passenger seats, overhead bins and cargo compartments) are covered and sanitized. Lavatories will also be sanitized every 30 minutes.

The air inside the cabin is changed every three minutes, using High-Efficiency Particulate Air (HEPA) filters installed in our Airbus aircraft. HEPA filters can filter out viruses with 99.99% efficiency, which is why it’s also used in hospital operating rooms.

Cebu Pacific said that it will continue to work with government authorities and use guidelines from the World Health Organization and the International Civil Aviation Organization. They will keep refining their procedures, so people can travel with peace of mind.