Cebu Pacific suspends all flights until April 14 due to COVID-19 lockdown
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Cebu Pacific said Tuesday all flights would be canceled from March 19 to April 14 in compliance with the Luzon-wide lockdown and similar quarantines elsewhere in the country to contain the COVID-19 pandemic.
The last day of operations will be on March 18 to service flights from Manila, Bangkok, Tokyo, Osaka, Nagoya, Ho Chi Minh, Singapore, Taipei, Bali and Jakarta, the country’s largest carrier said in an advisory.
“All Cebu Pacific and CebGo flights will be canceled from March 19 until April 14, in support of government regulations on COVID-19,” Cebu Pacific said.
Philippine Airlines and AirAsia earlier announced flight cancellations due to COVID-19.
Affected passengers can rebook, refund or store the value of the ticket in a fund, it said.
Ticket offices will also be closed from March 19 to April 14 for the safety of passengers and personnel, the carrier said. Changes can be done through the “manage booking” portal in its website, Cebu Pacific said.
Cebu Pacific earlier said the COVID-19 pandemic would “significantly” dent revenues and operating expenses.
Questions & Answers
Q.What is the primary reason for Cebu Pacific suspending its flights?
What is the primary reason for Cebu Pacific suspending its flights?
Cebu Pacific is suspending all flights to comply with the Luzon-wide lockdown and similar quarantines across the country. This measure is being taken to help contain the COVID-19 pandemic.
Q.What options are available for passengers whose flights have been cancelled?
What options are available for passengers whose flights have been cancelled?
Affected passengers have several options for their tickets. They can choose to rebook their flights, request a refund, or store the value of their ticket in a fund for future use.
Q.Which international cities will have flights serviced on the last day of operations?
Which international cities will have flights serviced on the last day of operations?
On March 18, the last day of operations, flights will be serviced from Manila, Bangkok, Tokyo, Osaka, Nagoya, Ho Chi Minh, Singapore, Taipei, Bali, and Jakarta before the suspension begins.
Q.How can passengers make changes to their bookings if ticket offices are closed?
How can passengers make changes to their bookings if ticket offices are closed?
With ticket offices closed, passengers can manage changes to their bookings online. They should use the “manage booking” portal available on the Cebu Pacific website to process any necessary alterations.
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