Cebu Pacific gives travelers flexibility to rebook flights
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Available starting October 22, 2019, CEB Flexi gives CEB passengers the freedom to rebook flights until (2) hours before departure, offering convenience and peace of mind. This add-on can be purchased during booking through the airline website, www.cebupacificair.com or the official mobile app.
“CEB Flexi is a great complement to year-round low fares as it provides the power and option to rebook flights should the need arise. We encourage passengers to book in advance to avail of great low fare deals, now we also provide the ability to change travel dates, giving peace of mind that the flights they booked won’t go to waste,” said Candice Iyog, CEB Vice President for Marketing and Customer Experience.
Compared to current rebooking fees, CEB Flexi is 60% cheaper, and travelers only have to pay the difference in fare (if applicable). CEB Flexi is priced at PHP499 for domestic flights, PHP799 for international short-haul flights, and PHP1,099 for international long-haul flights. Along with the roll-out of CEB Flexi, all new flights booked starting October 22, 2019 will be non-refundable.
CEB Flexi is the newest add-on that Cebu Pacific passengers can avail of, giving the power to choose conveniences that best fit their travel needs. Other options include prepaid baggage allowance, in-flight meals and buy-on-board snacks, seat selection, travel insurance, and the CEB WiFi kit.
Questions & Answers
Q.When can passengers rebook their flights using CEB Flexi?
When can passengers rebook their flights using CEB Flexi?
CEB Flexi allows passengers to rebook their flights up to two hours before the scheduled departure time. This feature provides flexibility and convenience for travellers who might need to alter their plans.
Q.How much does CEB Flexi cost for different types of flights?
How much does CEB Flexi cost for different types of flights?
CEB Flexi is priced at PHP499 for domestic flights. For international short-haul flights, it costs PHP799, and for international long-haul flights, the price is PHP1,099.
Q.What is the refund policy for new flights booked after October 22, 2019?
What is the refund policy for new flights booked after October 22, 2019?
All new flights booked from October 22, 2019, will be non-refundable. This change coincides with the introduction of the CEB Flexi add-on, offering rebooking options instead of refunds.
Q.Where can passengers purchase the CEB Flexi add-on?
Where can passengers purchase the CEB Flexi add-on?
Passengers can purchase CEB Flexi during the initial booking process. It is available via the airline's official website, www.cebupacificair.com, or through their official mobile application.
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