Cebu Pacific flight cancellations from August 6 to 20

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Budget carrier Cebu Pacific on Saturday released the schedule of its flight cancellations from August 6 to 20, amid the enhanced community quarantine (ECQ) in Metro Manila.
Flight cancellations have been made after the government allowed only essential travel during the two-week strict lockdown period in the National Capital Region.
Cebu Pacific earlier released the schedule of its canceled flights from July 31 to August 5, during the general community quarantine “with heightened restrictions” in NCR.
The following Cebu Pacific and Cebgo flights are cancelled:
“Affected passengers have been informed via contact details provided in the booking. They may select their preferred option through the Manage Booking portal on the Cebu Pacific website until 30 days from date of departure,” Cebu Pacific said.
Likewise, the airline said affected passengers may opt to do the following:
- Rebook for travel within 60 days no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.
- Store the amount in a virtual CEB wallet valid for two years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
- Refund: the process may take up to two months from the date of request.
“CEB will continue to operate other domestic and international flights as scheduled,” it said.
“This is a developing situation. Some flight changes may take place in the coming days,” it said.
“Before going to the airport, passengers are advised to check?the travel requirements, safety protocols,?and frequently asked questions (FAQs)?on the CEB website,” it added.
Questions & Answers
Q.What is the primary reason for these flight cancellations?
What is the primary reason for these flight cancellations?
The cancellations are due to the enhanced community quarantine (ECQ) in Metro Manila, which restricts travel to only essential purposes. This two-week strict lockdown period prompted Cebu Pacific to adjust its flight schedule.
Q.What options are available to passengers whose flights have been cancelled?
What options are available to passengers whose flights have been cancelled?
Affected passengers can rebook their travel within 60 days at no extra cost, store the amount in a virtual CEB wallet valid for two years, or request a refund. The refund process may take up to two months.
Q.Does Cebu Pacific intend to cancel all its flights during this period?
Does Cebu Pacific intend to cancel all its flights during this period?
No, Cebu Pacific will continue to operate other domestic and international flights as scheduled. The cancellations specifically apply to flights from August 6 to 20 due to the Metro Manila ECQ.
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