Cebu Pacific cancels 24 flights due to workforce shortage
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Low-cost carrier Cebu Pacific canceled 24 domestic and international flights on Wednesday, citing workforce shortage.
“Cebu Pacific continues to manage the impact of Covid-19 (coronavirus disease 2019) on its workforce with employees who are either sick or under home quarantine,” it said in an advisory Tuesday night.
The following flights have been canceled:
5J893/894 Manila – Boracay (Caticlan) – Manila
5J905/906 Manila – Boracay (Caticlan) – Manila
5J787/788 Manila – Butuan – Manila
5J567/568 Manila – Cebu – Manila
5J581/582 Manila – Cebu – Manila
5J975/976 Manila – Davao – Manila
5J447/448 Manila – Iloilo – Manila
5J373/374 Manila – Roxas – Manila
5J653/654 Manila – Tacloban – Manila
5J506/507 Manila – Tuguegarao – Manila
5J5054/5055 Manila – Narita (Tokyo) – Manila
5J310/311 Manila – Taipei – Manila
Affected passengers may rebook or refund their tickets, or store the value in a travel fund, until 30 days from the original flight schedule.
The airline said because the situation is still fluid, those with flights until January 23 may also opt to refund their ticket or rebook their flight for travel within 60 days.
They can also store the amount to a travel fund valid for two years.
Questions & Answers
Q.Which specific flights did Cebu Pacific cancel due to the workforce shortage?
Which specific flights did Cebu Pacific cancel due to the workforce shortage?
Cebu Pacific cancelled 24 flights, including routes such as Manila, Boracay, Manila, Cebu, Manila, Davao, Manila, Iloilo, Manila, Narita (Tokyo), and Manila, Taipei. A full list of affected routes was provided in the advisory.
Q.What is the reason given by Cebu Pacific for these flight cancellations?
What is the reason given by Cebu Pacific for these flight cancellations?
The airline cited a workforce shortage as the reason for the cancellations. Many employees are either sick or under home quarantine due to the ongoing impact of Covid-19, which affects staffing levels.
Q.What options are available to passengers whose flights have been cancelled?
What options are available to passengers whose flights have been cancelled?
Affected passengers can rebook or refund their tickets, or store the value in a travel fund for up to 30 days from the original flight. For flights until 23 January, they can refund, rebook for travel within 60 days, or use a travel fund valid for two years.
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