Carrefour Taiwan launches digital vouchers

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In a world first, Carrefour Taiwan has launched the supermarket’s first digital voucher service.
Carrefour Ticket Xpress enables both retail and mobile payments, and was launched jointly with international payment service Edenred.
Partners in Taiwan include banks as well as loyalty and employee benefit programs. The vouchers can be distributed, managed and redeemed easily via mobile devices. It offers mobile payments for Carrefour’s consumers in Taiwan, and the company plans to roll out the service in other countries.

In Taiwan the service partners include 113, Cathay United Bank, Chunghwa Telecom online mall, CTBC Bank, E.Sun Bank, Hua Nan Commercial Bank, JihSun Bank, MyCard, PayEasy, Ta Chong Commercial Bank, Taishin Bank and Tree Mall.
Consumers can use reward points to have Carrefour Ticket Xpress vouchers delivered directly to their mobile device, and cash them in by scanning the barcode at any of 87 Carrefour stores in Taiwan.
Carrefour Taiwan has also updated its mobile app with the “reward wallet”, an in-app Carrefour Ticket Xpress gift catalog for CTBC and E.Sun credit card holders. An “e-voucher clip” feature is also available for consumers to manage vouchers received outside the app.
Questions & Answers
Q.Is this digital voucher service unique to Taiwan, or has it been implemented elsewhere by Carrefour?
Is this digital voucher service unique to Taiwan, or has it been implemented elsewhere by Carrefour?
The Carrefour Ticket Xpress service is a world first, having been launched initially in Taiwan. The company does, however, have plans to introduce the service in other countries in the future.
Q.Which payment service provider collaborated with Carrefour Taiwan on this new venture?
Which payment service provider collaborated with Carrefour Taiwan on this new venture?
Carrefour Taiwan launched the Carrefour Ticket Xpress service jointly with the international payment service Edenred. This collaboration enabled both retail and mobile payment capabilities for the new digital vouchers.
Q.How can consumers obtain and redeem these new digital vouchers at Carrefour stores?
How can consumers obtain and redeem these new digital vouchers at Carrefour stores?
Consumers can receive Carrefour Ticket Xpress vouchers directly to their mobile devices by using reward points. To redeem them, they simply scan the voucher's barcode at any of Carrefour's 87 stores across Taiwan.
Q.What new features have been added to Carrefour Taiwan’s mobile app to support this service?
What new features have been added to Carrefour Taiwan’s mobile app to support this service?
Carrefour Taiwan's mobile app has been updated with a “reward wallet” feature, which is an in-app Carrefour Ticket Xpress gift catalogue for specific credit card holders. An “e-voucher clip” is also available for managing external vouchers.
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