Carrefour Easy store opens inside Suning branch

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Convenience-store Carrefour Easy has opened inside Chinese retailer Suning.com’s Shanghai Zhongshan store, marking the latest step towards integrating the two retail businesses.
With sales areas ranging from 100sqm to 250sqm, Carrefour Easy has been building a network of standalone convenience stores in China since 2015.
The launch inside a Suning store marks the latest development for the business since Suning acquired an 80-per-cent equity stake in Carrefour China last September for US$689.2 million, part of a move by Suning to accelerate the expansion of its brick-and-mortar portfolio into a full-scenario retail model.
“This is a key step to Suning’s Smart Retail Plan,” said Suning.com chairman Jindong Zhang at the time of the acquisition. “FMCG experience and supply chain capabilities can be integrated with Suning’s full-scenario retail model, solid logistics network and advanced technology. With our smart retail capabilities, Suning can transform Carrefour stores into fully integrated online-and-offline supermarkets to meet evolving consumer demands.”
Suning then announced five long-term strategies of Carrefour China, including digitalising Carrefour’s physical stores, improving current store models, expanding to lower-tier cities with Suning’s Retail Cloud Franchise Store, integrating with Suning’s convenience store, and opening new stores in the existing market.
Suning’s home appliances stores opened in more than 200 Carrefour stores the day after the purchase. In early November, Suning Finance integrated Carrefour’s finance system so customers in Carrefour stores could pay with their Suning Finance account.
In mid-November, Carrefour participated in the single’s day event (Nov 11) for the first time, with all of Suning’s business segments. Additionally, some Carrefour stores in Nanjing and Shanghai built quick-picking warehouses, storing approximately 3000 SKUs, with customers placing their orders online through Suning’s Convenience Store app, Carrefour Mini WeChat program and third-party platforms.
At China International Import Expo, as a purchaser and exhibitor, Carrefour signed 150 million-RMB purchase contracts. At the end of November, the Italian Trade Agency visited Carrefour China and negotiated the import of Italian products through Carrefour’s supply chain.
On Black Friday, Carrefour’s online flagship store opened on Suning.com, focused on selling high value imports with delivery services channeled through Suning Logistics.
In the future, Suning.com will pursue more offline integration with Carrefour China. Other than home appliance stores, Carrefour stores will also incorporate other Suning business models, including in the mother-infant category, sports retailing and movie theatres.
Questions & Answers
Q.What is the primary objective behind Suning's integration of Carrefour China's operations?
What is the primary objective behind Suning's integration of Carrefour China's operations?
Suning aims to accelerate its brick-and-mortar expansion into a full-scenario retail model. This is a key step in Suning's Smart Retail Plan, integrating FMCG experience and supply chain capabilities with their logistics and technology.
Q.Beyond the Carrefour Easy store, what other integration efforts has Suning already made with Carrefour China?
Beyond the Carrefour Easy store, what other integration efforts has Suning already made with Carrefour China?
Suning's home appliance stores opened in over 200 Carrefour stores, and Suning Finance integrated with Carrefour's payment system. Carrefour also participated in Single's Day and opened an online flagship store on Suning.com.
Q.How is Suning using Carrefour stores to expand its own business models?
How is Suning using Carrefour stores to expand its own business models?
Suning has already opened home appliance stores within Carrefour locations. In the future, Carrefour stores will also incorporate other Suning business models, including mother-infant, sports retailing, and movie theatres.
Q.What initiatives have been undertaken to improve Carrefour's online-to-offline capabilities?
What initiatives have been undertaken to improve Carrefour's online-to-offline capabilities?
Carrefour stores in Nanjing and Shanghai built quick-picking warehouses for online orders via Suning's app and WeChat. Suning is also digitalising Carrefour's physical stores as part of its long-term strategies.
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