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E-Tailing

Carousell seals partnership with Xend, elevates the PH buying and selling experience

By Maria SantosPhilippines
2 min read
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In a strategic bid to accelerate Philippine social commerce growth in a thriving ecosystem, Carousell, one of the world’s largest and fastest growing classifieds marketplaces, has recently launched its major team-up with Xend, the country’s top e-commerce logistics firm.

Jamie Lee, Carousell’s Senior Manager for Growth Markets pointed out that the partnership deal allows the platform – now with 158 million listings across 7 markets – to enrich the experience of its Philippine-based users and better engage them through a strong logistics partner of choice.

“We are excited to work with Xend to make buying and selling more convenient. Shipping has been one of the most requested features from our users in the Philippines and Xend provides a unique, cost-friendly logistics solution for our users. With this strategic partnership, we hope to create more value for our community and deepen our presence in the Philippines,” Lee explained.

Xend Founder & CEO Bjorn Pardo meanwhile said that they are thrilled to forge this partnership as it allows both players to step-up their game in the e-commerce space at scale.

“The Philippine e-commerce landscape has fundamentally evolved. Sellers and shoppers are now more discerning and adoptive of coherent, frictionless experiences. This collaboration enables us to consolidate the mobile commerce segment and mobilize each others’ resources towards more customer-centric solutions,” said Pardo.

The deal will jointly offer preferential privileges to Carousell users who use Xend to have their sold items delivered, as well as mount co-branded promotions in each others’ channels, both online and offline.

With over 9.5 million listings on the Philippines marketplace, fashion and beauty remain as the most popular categories among its users in the Philippines. Xend, on its part, has already breached the 25 million mark for deliveries locally and abroad, and is known for its close to 500,000 user-base, Asia Pacific’s first Facebook Messenger booking bot, and a 6,000-strong integrated land and sea logistics network with PhilTranco, FastCat, Jam Liner, Ceres, and Quick Reliable.

“It’s all about unlocking localized synergies and generating incremental value. As a next-tier innovation, Xend and Carousell will be collaborating to offer district-oriented meet-up points that leverages the Xend Group’s “pick-up and drop-off” (PUDO) hubs of 350 Neighborhood Partner outlets and possibly the stores too of 7-Eleven, one of our formidable strategic partners,” said JT Solis, Xend’s Vice President for Partnerships & Business Development, who led the negotiation and structuring of the deal.

Questions & Answers

Q.

What specifically will Carousell users gain from this partnership with Xend?

A.

Carousell users will receive preferential privileges when using Xend to deliver their sold items. Also, both companies will run co-branded promotions across their online and offline channels for users.

Q.

How will the partnership between Carousell and Xend incorporate physical locations?

A.

The partnership will establish district-oriented meet-up points, using Xend Group’s 350 Neighborhood Partner outlets. There is also a possibility of using 7-Eleven stores as additional pick-up and drop-off hubs.

Q.

What is Carousell's current global market presence and total listings count?

A.

Carousell operates in 7 markets globally and currently has a total of 158 million listings across all its platforms. This makes it one of the world's largest classifieds marketplaces.

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