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Cabin crew for Jeju Air can ditch the high heels

By Sarah ChenKorea
1 min read
jeju air
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Korea’s largest budget airline, Jeju Air, will now allow female flight attendants to wear shoes with lower heels when in uniform, the company announced on Thursday.

Female attendants had to wear shoes with five to seven centimeter (1.9 to 2.7 inch) heels when they were working in uniform outside of planes.

Once they boarded a plane, attendants wore shoes with low, three-centimeter heels for safety reasons.

Jeju Air has now decided to let attendants choose between shoes with high heels or lower heels when wearing their uniforms outside of planes.

The airline has been changing its service guidelines from earlier this year to reduce stress on flight attendants.

From April, the airline has let flight attendants wear glasses and have painted nails while serving on board.

While Jeju Air didn’t have official guidelines that prohibited attendants from wearing glasses, the industry norm was to wear contact lenses, so the airline decided to officially allow glasses.

The airline previously only allowed nails to be painted with one color, but now flight attendants can decorate their nails with a variety of colors. However, additional textured nail decorations are still prohibited as they could scratch customers, the airline said.

The uniform guidelines for flight attendants in Korea became a hot topic after employees of Korean Air’s budget airline Jin Air complained about their skinny jeans-based uniform.

The idea of wearing jeans as uniform was reportedly introduced by Korean Air heiress Cho Hyun-min, who stepped down from all her positions at both Korean Air and Jin Air after throwing drinks at employees out of anger earlier this year. Jin Air is currently redesigning its uniforms.

Questions & Answers

Q.

What prompted Jeju Air to change its uniform guidelines for flight attendants?

A.

Jeju Air has been changing its service guidelines since earlier this year to reduce stress on flight attendants. These recent uniform amendments are part of that ongoing initiative by the airline.

Q.

What were the previous uniform rules regarding footwear for Jeju Air's female flight attendants?

A.

Previously, female flight attendants had to wear shoes with five to seven centimetre heels when in uniform outside of planes. Once on board, they wore lower, three-centimetre heels for safety.

Q.

What other uniform changes has Jeju Air implemented this year for its flight attendants?

A.

From April, Jeju Air has allowed flight attendants to wear glasses and have painted nails while serving on board. Previously, only one nail colour was permitted, but now a variety of colours are allowed.

Q.

Why did uniform guidelines become a notable topic for flight attendants in Korea?

A.

Uniform guidelines became a hot topic after employees of Jin Air complained about their skinny jeans-based uniform. This uniform style was reportedly introduced by Korean Air heiress Cho Hyun-min, who has since stepped down from her positions.

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