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Bulgari E-commerce platform launched in Singapore

By Sarah ChenSingapore
1 min read
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Italian jewelry firm Bulgari has launched an e-commerce platform in Singapore prior to opening online services in its home territory. Korea will soon follow.

The luxury brand is accelerating its digital program following the effect of the coronavirus pandemic on the industry, placing restrictions on the ability of shoppers to visit physical stores. It is planning to launch new online boutiques in seven countries over the next 90 days, beginning with the Singapore shop going live yesterday.

The store features an AR function allowing shoppers to view products as they would appear in the real-world environment, as well as e-concierges and home delivery services.

“E-commerce must be an engaging and exclusive 360-degree experience, offering the same service of excellence delivered in a Bulgari boutique,” said Bulgari CEO Jean-Christophe Babin.

“Not to mention the complementarity of the website with the boutiques in terms of content and information.

“With Covid-19, our e-shop has become our number-one store worldwide with a growth exceeding 100 percent and we believe it will reinforce its leading position after Covid-19, as it has been an accelerating factor.”

Bulgari’s next e-shops are expected to launch in the UAE, Italy, France, Korea, Mexico and Brazil.

Questions & Answers

Q.

Which countries are expected to launch new Bulgari e-shops in the near future?

A.

Following Singapore, Bulgari plans to launch new online boutiques in seven countries over the next 90 days. These include the UAE, Italy, France, Korea, Mexico, and Brazil.

Q.

What digital features does the new Singapore e-commerce platform offer to shoppers?

A.

The platform includes an AR function for viewing products in a real-world environment. It also offers e-concierges and home delivery services, aiming for an engaging 360-degree experience.

Q.

Why is Bulgari accelerating its digital expansion at this time?

A.

The company is accelerating its digital program due to the impact of the coronavirus pandemic. Restrictions on physical store visits highlighted the need for robust online services, with e-shop growth exceeding 100%.

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