Bolttech expands in Taiwan via device protection partnership with Samsung
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bolttech today announced its latest partnership with Samsung in Taiwan, together arranging for mobile device protection to owners of new Samsung Galaxy smartphones and tablets through the Samsung Care+ programme. The expansion of the bolttech and Samsung partnership follows recent tie-ups in Indonesia, Philippines, Thailand, and Vietnam.
The Samsung Care+ programme in Taiwan will offer device repair and care services covering accidental and liquid damage as well as an extended warranty for up to one year after the expiry of the manufacturer’s warranty. It also covers device replacement for robbery and snatch theft and includes a convenient doorstep pickup and delivery. This programme is exclusively available in Samsung experience stores for selected Galaxy smartphone and tablet users.
Launched in 2020, bolttech is an international insurtech business integrating three complimentary capabilities – device protection, insurtech exchange, and digital insurance, with a mission to build the world’s leading technology-enabled ecosystem for insurance and protection.
Mark Simmons, Chief Executive Officer, Device Protection, bolttech, said, “We’re thrilled to build upon our collaboration with market leader Samsung to bring easy access to next-generation device protection to customers in Taiwan. Recognising the pain points for mobile phone users in Taiwan, we launched our door-to-door repair services to help customers stay connected when something goes wrong with their phones or tablets.”
More information about Samsung Care+ in Taiwan can be found here: https://www.samsung.com/tw/offer/samsung-care-plus/
Questions & Answers
Q.Which specific Samsung products are covered by this new protection programme in Taiwan?
Which specific Samsung products are covered by this new protection programme in Taiwan?
The Samsung Care+ programme in Taiwan is exclusively available for owners of new Samsung Galaxy smartphones and tablets. It covers selected Galaxy smartphone and tablet users.
Q.What types of damage and issues does the Samsung Care+ programme in Taiwan cover?
What types of damage and issues does the Samsung Care+ programme in Taiwan cover?
The programme covers device repair and care services for accidental and liquid damage. It also provides an extended warranty and device replacement for robbery and snatch theft.
Q.Where can customers in Taiwan sign up for or access the Samsung Care+ programme?
Where can customers in Taiwan sign up for or access the Samsung Care+ programme?
The Samsung Care+ programme in Taiwan is exclusively available for enrolment at Samsung experience stores. It is not offered through other retail channels.
Q.Has bolttech partnered with Samsung on device protection in other countries recently?
Has bolttech partnered with Samsung on device protection in other countries recently?
Yes, this expansion follows recent tie-ups between bolttech and Samsung in Indonesia, the Philippines, Thailand, and Vietnam. Taiwan is the latest market.
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