Big C Vietnam closes Cdiscount
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Big C Vietnam says it will close its eCommerce site Cdiscount by the end of December.
The closure appears to be part of a policy change from Thailand’s Central Group after it bought the supermarket chain in April in a US$1.14 billion deal. The company will soon change the chain’s name and it has other eCommerce brands and established sites it could expand into Vietnam.
Post-December, after sales service will be transferred to original retailers who used the portal.
The e-tailer specialises in cell phones, household goods, beauty products and groceries and has been operating since the beginning of 2014. Originally it aimed to become the leading online retailer in Vietnam. However, after two years, Cdiscount has had little impact on the market.
Vietnam is considered one of the two Southeast Asian nations with the most potential for eCommerce along with Indonesia. Korean retail giant Lotte recently announced plans to launch its first online shopping website Lotte.vn in Vietnam this month.
Questions & Answers
Q.What is the reason given for Big C Vietnam closing its Cdiscount e-commerce site?
What is the reason given for Big C Vietnam closing its Cdiscount e-commerce site?
The closure appears to be part of a policy change from Thailand’s Central Group, which bought the supermarket chain in April. Cdiscount has also had little impact on the market after two years of operation.
Q.When did Cdiscount originally begin operating in Vietnam?
When did Cdiscount originally begin operating in Vietnam?
The e-tailer has been operating since the beginning of 2014. It originally aimed to become the leading online retailer in Vietnam but had little impact after two years.
Q.Who will be responsible for after-sales service for Cdiscount purchases after December?
Who will be responsible for after-sales service for Cdiscount purchases after December?
After sales service will be transferred to the original retailers who used the portal once Cdiscount closes. This arrangement will be in place post-December.
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