Belize’s Smart goes live with FTS’ convergent billing

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Smart based in Belize has implemented FTS’ real-time billing and charging solution to support its expansion into 4G LTE as it offers innovative services to its customers.
Supporting Smart’s LTE, 3G and 2G networks on a single platform, FTS’ Leap Billing solution includes convergent charging, billing, invoicing, customer management and partner management. In addition, FTS has provided Smart with a mobile solution, including prepaid IN gateway, voicemail and IVR systems.
“Throughout the project FTS demonstrated its experience in implementing complex, multi-network solutions,” said Ernesto Torres, Smart’s CEO. “FTS’ billing solution enables us to provide new services while achieving an enhanced customer experience.
As our growth continues, we look forward to FTS’ continued support.”
Using FTS’ billing system, Smart can now configure and deploy real-time promotions, new pricing plans and loyalty programs. This enables the rapid delivery of innovative services such as shared data plans, social media packages and more.
“This project demonstrates FTS’ ability to deploy complex, end-to-end, BSS and VAS systems,” said Avi Kachlon, FTS’ CEO.
“This successful project marks another important milestone for FTS as we further expand our presence in the Caribbean and Latin American markets,” said Kachlon. “We are working closely with our customers to support their operations, and are looking forward to a long-term partnership with Smart.”
Questions & Answers
Q.What specific functions does FTS’ Leap Billing solution provide for Smart?
What specific functions does FTS’ Leap Billing solution provide for Smart?
FTS' Leap Billing solution covers convergent charging, billing, invoicing, customer management, and partner management. It also supports Smart’s LTE, 3G, and 2G networks on a unified platform.
Q.What new capabilities does Smart gain by using FTS’ billing system?
What new capabilities does Smart gain by using FTS’ billing system?
Smart can now configure and deploy real-time promotions, new pricing plans, and loyalty programs. This allows them to quickly deliver innovative services, such as shared data plans and social media packages.
Q.Which additional mobile solutions has FTS supplied to Smart?
Which additional mobile solutions has FTS supplied to Smart?
Beyond the billing solution, FTS has provided Smart with a mobile solution. This includes a prepaid IN gateway, voicemail systems, and IVR (Interactive Voice Response) systems.