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Bank Rakyat Indonesia Earmarks Funds For E-commerce

By Minjun ParkIndonesia
2 min read
BRI Bank
BRI Bank
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Indonesia’s first digital bank, Bank Rakyat Indonesia announced on Monday that it has earmarked $1 million for Indonesia Mall, an early-stage assisted e-commerce program that aims to help small enterprises open new revenue channels by participating in the online retail market.

To serve the growing numbers of micro and small-medium enterprises (MSMEs) populated by the region’s e-commerce boom, Bank Bank Rakyat Indonesia (BRI) rolled out Indonesia Mall in October 2018 with the goal to bring MSMEs online and give them easy access to a larger local and overseas markets.

Indonesia Mall, an in-house program of the bank, helps small companies post their listings on Bank BRI’s Indonesia Mall e-stores, plus help them package and photograph products. It also provides logistics, shipping, and inventory, and even facilitates overseas exports.  So far, Indonesia Mall has signed up more than 10,000 MSMEs and those that have joined the program have reportedly seen revenues rise by 40 percent on average, the bank said in a statement on Monday.

Many MSMEs in Indonesia continue to have limited access to the formal financial sector, with large swaths of the population still remaining unbanked.  By not having bank accounts, these enterprises would have difficulties collecting payments online.

MSMEs employ 116.7 million people – more than 97% of the total national workforce, according to data from Indonesia’s Central Statistics Agency. However, less than 15 percent of MSMEs have proper access to financing.

Indonesian e-commerce is growing at an average of 16.3 percent annually and is now worth 238 trillion Rupiah (US$16.6 billion), according to Global Data. This growth is expected to spike further by 2023, with the industry value predicted to reach 436 trillion Indonesian Rupiah (US$30.3 billion), reflecting growth of nearly 85 percent.

Bank BRI-assisted MSME partners range from individual craft artisans to small snack-makers, tailors, and more. Their products can be directly purchased via major e-commerce platforms such as Tokopedia, Shopee, Bukalapak, Blanja.com, Blibli.com, Qoo10 in Singapore, and others.

Indonesia Mall aims to offer MSMEs infrastructure, ecosystem, and capacity for business and resources developed with the goal of helping its partners sell within Indonesia, as well as overseas.

To this end, Bank BRI cross-sells products on Indonesia Mall with its credit cards, debit cards, and other programs. Besides selecting and curating a top product list, Indonesia Mall also runs marketing campaigns on most major e-commerce platforms so as to keep its sellers’ products visible on an ongoing basis.

Bank BRI is the largest microfinance institution and is one of Indonesia’s leading commercial banks and the country’s largest lender by assets.

Questions & Answers

Q.

Which specific services does the Indonesia Mall program provide to MSMEs?

A.

The program helps small companies post their listings on Bank BRI’s e-stores. It also assists with product packaging, photography, logistics, shipping, inventory, and facilitates overseas exports for its members.

Q.

What evidence is there that the Indonesia Mall program has been successful so far?

A.

Indonesia Mall has signed up over 10,000 MSMEs. Those that have joined the program have reportedly seen their revenues increase by an average of 40 percent, according to the bank.

Q.

What problem does the Indonesia Mall program address for MSMEs in Indonesia?

A.

Many MSMEs in Indonesia lack access to the formal financial sector, with many remaining unbanked. This makes it difficult for them to collect payments online and access financing for their businesses.

Q.

How does Bank BRI support its MSME partners' sales beyond just listing products?

A.

Bank BRI cross-sells products on Indonesia Mall using its credit and debit cards. The program also runs marketing campaigns on major e-commerce platforms to maintain visibility for sellers' products.

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