Aux enters Vietnam’s air conditioning market with new innovations
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Aux Air Conditioning has officially entered the Vietnamese market, marking its debut with two major dealer conferences in Ho Chi Minh City and Hanoi.
The events attracted industry experts, distributors, and media representatives, signaling the brand’s commitment to the country’s growing demand for efficient and innovative cooling solutions.
Miyaba, an expert from the Japan R&D Center, stated that Aux conducted extensive market research before launching in Vietnam, aiming to meet consumer expectations beyond just cooling.
“Consumers’ demands for air conditioning go beyond just cooling; they aspire to have air conditioners that operate quietly, exhibit exceptional energy efficiency, and adapt to local conditions,” Miyaba noted. The C-Series air conditioners, explicitly developed for Vietnam, aim to fulfill these expectations.
Vietnam’s high humidity and coastal environment pose unique challenges for air conditioners. To address this, the C-Series models feature double-sided anti-corrosion protection for the evaporator and gold fin technology, enhancing durability and resistance against moisture and corrosion.
With 4D airflow technology, Aux air conditioners distribute air evenly in four directions, overcoming the limitations of traditional units that focus on localized cooling. Additionally, the UVC sterilization function and PM2.5 filtration system help remove bacteria, allergens, dust, and hair, ensuring clean and healthy indoor air.
To maintain consistent noise levels even after transportation, including when carried by motorcycles, a common mode of delivery in Vietnam, the C-Series models incorporate multiple design innovations. The units underwent extensive testing to ensure stable performance under various challenging conditions.
Aux has developed a new-generation low-noise air duct system and optimized control logic to reduce noise from compressors and fans. Additional features, such as double-layer soundproof materials and shock-absorbing foot pads, ensure a stable and quiet user experience.
“The C-Series models also incorporate a high-efficiency 8-level compressor, designed to maintain stable performance while minimizing noise levels.”
The C-Series models also incorporate a high-efficiency 8-level compressor, designed to maintain stable performance while minimizing noise levels. The installation process has been simplified with a removable bottom panel and easy-to-detach single-lock device, giving technicians more flexibility when connecting indoor units to wall-mounted pipes.
To enhance customer confidence and support, Aux has introduced a 365-day “1-Exchange-1” policy. In 2025, customers purchasing eligible Aux air conditioners will be eligible for a free product replacement if the unit experiences quality issues related to manufacturer defects or technical problems.
Aux Air Conditioning has established itself as a global leader in air conditioning innovation, securing over 12,000 patents as of December 2024 and earning recognition through international awards such as the iF Design Award and Red Dot Design Award.
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With its expansion into Vietnam, Aux aims to combine advanced technology, energy efficiency, and customer-focused service to meet the evolving needs of Vietnamese households and businesses.
Questions & Answers
Q.Which specific features of the C-Series air conditioners address Vietnam’s high humidity and coastal environment?
Which specific features of the C-Series air conditioners address Vietnam’s high humidity and coastal environment?
The C-Series models include double-sided anti-corrosion protection for the evaporator and gold fin technology. These features enhance durability and resistance against moisture and corrosion in challenging conditions.
Q.What measures has Aux taken to ensure the C-Series units maintain quiet operation, even after transport by motorcycle?
What measures has Aux taken to ensure the C-Series units maintain quiet operation, even after transport by motorcycle?
Aux developed a new-generation low-noise air duct system and optimised control logic for compressors and fans. The units also feature double-layer soundproof materials and shock-absorbing foot pads to ensure stable, quiet performance.
Q.What is the '1-Exchange-1' policy Aux has introduced for customers in Vietnam?
What is the '1-Exchange-1' policy Aux has introduced for customers in Vietnam?
From 2025, customers buying eligible Aux air conditioners can get a free replacement if the unit has quality issues from manufacturer defects or technical problems. This policy lasts for 365 days.
Q.What air purification and filtration capabilities do the C-Series models offer?
What air purification and filtration capabilities do the C-Series models offer?
The C-Series models incorporate a UVC sterilization function and a PM2.5 filtration system. These features work to remove bacteria, allergens, dust, and hair, ensuring cleaner and healthier indoor air quality.
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