Skip to content
General

Australians open to subscription services, Deliveroo study finds

By Maria Santos
1 min read
australia0canguri
australia0canguri
In this article (5)

Australia has experienced an unprecedented rise in demand for subscription services across the country, according to research by food-delivery company Deliveroo.

The study found that 62 percent of Australians are currently using more than six subscription services. The most popular type of subscription service is TV streaming services, followed by food subscriptions.

Growth of subscription services mostly resulted from customers’ need for convenience, variety, and cost savings, the survey concluded.

To keep up with the trend, Deliveroo has launched its own subscription service ‘Plus’, offering Aussies access to unlimited deliveries for a monthly fee. The launch follows the trial of the service in 2019 where more than 45,000 customers signed up in the first month.

“This is primarily aimed at supporting families and couples who are ordering larger baskets as a group,” the company said in a statement. “Deliveroo has seen a surge in people ordering for multiple numbers and wants to make delivery more affordable and accessible for them.”

Questions & Answers

Q.

What is the main reason Australians are increasingly using subscription services?

A.

The survey concluded that the growth in subscription services primarily stems from customers' desire for convenience, variety, and opportunities to save money. These factors collectively drive the increased adoption across the country.

Q.

What is Deliveroo's new subscription service called and what does it offer?

A.

Deliveroo's new subscription service is called 'Plus'. It offers Australian customers unlimited deliveries for a monthly fee, aiming to make their food delivery experience more affordable and accessible.

Q.

Who is Deliveroo's new subscription service primarily aimed at?

A.

Deliveroo has stated that their new service is primarily aimed at supporting families and couples. They are targeting customers who frequently order larger baskets for multiple people, making delivery more affordable for these groups.

Reader pulse

Is Deliveroo Plus a smart move?

22,543 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Monday, Wednesday and a Friday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Monday, Wednesday and the Friday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready