Audi Vietnam recalls SUVs to fix loose fender trims
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Audi Vietnam is recalling 618 Q5 SUVs to fix loose rear wheel fender trims that could be a road hazard if they detach.
The affected Q5 vehicles were manufactured between January 2017 and August 2019 in Mexico, according to Audi Vietnam’s filing with Vietnam Register, the vehicle registration, inspection and quality control agency of the Ministry of Transport.
Due to errors in the assembly process, a piece of the rear wheel fender trim may loosen during use and eventually detach from the SUV, and could become a hazard to other vehicles on the road, Audi Vietnam said in its filing.
Audi Vietnam said it has so far not recorded cases of the piece falling off, but urged customers to take their vehicles to Audi Vietnam’s authorized dealers as soon as possible, who will secure the trim piece free of charge. This would take about 30 minutes, the company said.
The recall program will take place from February 25, 2020 to February 25, 2023. Audi Vietnam said it will also service cars that were not officially imported but brought into the country individually (like diplomatic vehicles, for instance), upon receiving approval from the parent company.
Audi opened its first dealership in Saigon in 2008, and now possesses three dealerships, the other two in Hanoi and Da Nang. It does not publish official sales figures in Vietnam.
Questions & Answers
Q.Which specific Audi models are affected by this recall in Vietnam?
Which specific Audi models are affected by this recall in Vietnam?
The recall applies to 618 Audi Q5 SUVs. These vehicles were manufactured between January 2017 and August 2019 in Mexico. The issue involves loose rear wheel fender trims.
Q.What is the specific problem with the recalled vehicles, and what is the potential risk?
What is the specific problem with the recalled vehicles, and what is the potential risk?
Errors in the assembly process mean a piece of the rear wheel fender trim may loosen during use. If it detaches from the SUV, it could become a road hazard to other vehicles.
Q.How long will the recall programme run for, and how long does the repair take?
How long will the recall programme run for, and how long does the repair take?
The recall programme will run from February 25, 2020, until February 25, 2023. Securing the trim piece free of charge will take approximately 30 minutes at an authorized Audi Vietnam dealer.
Q.Are only officially imported Audi vehicles eligible for this recall service?
Are only officially imported Audi vehicles eligible for this recall service?
No, Audi Vietnam will also service cars not officially imported but brought into the country individually. This is subject to receiving approval from the parent company for such vehicles.
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