Arvato Takes Over European E-commerce Logistics for Doppler Labs

Arvato SCM Solutions has acquired Doppler Labs as a new customer. This US start-up from San Francisco has developed the first 3-in-1 wireless smart earbuds, Here OneTM; and Arvato’s Hightech & Entertainment business unit is now handling the company’s e-commerce logistics for all of Europe.

“In Arvato, we are pleased to have found a fulfillment provider that will promote our expansion to Europe with its network and e-commerce expertise,” says Kevin Lynch, Business Operations Manager, Doppler Labs. Founded in 2013, the start-up currently has more than 70 employees and specializes in the development of smart wireless earbuds that can dynamically increase or decrease the volume of real- world sound. The Here One earbuds can also stream music, take phone calls, and filter out and reduce ambient noise with the aid of a connected smartphone app.

“Doppler Labs is a start-up company with strong potential, and we are happy to support their plans for expansion,” says Martijn Nielen, VP Netherlands at Arvato SCM Solutions.

In addition to inventory management, the logistical services for Doppler Labs include picking, packing, shipping, and clearing the goods for customs. When an order is received, Arvato works with the online platform Salesupply, whose Shopify e-shop solution has an integrated order management system that manages all orders generated through the Doppler Labs webshop. The electronic processing of all information is handled by an SAP-Lite solution. “This is ideal for start-up companies such as Doppler Labs who are commencing the journey to scale globally,” emphasizes Martijn Nielen. “They benefit from being able to use a sophisticated system like SAP, in the ‘Lite version’, for an attractive price. Moving forward, I see great prospects for us to grow together.”

Arvato is using its Dutch network for Doppler Labs’ B2C e-commerce business in Europe. The distribution of the smart earbuds throughout Europe is handled from the Arvato site in Gennep.