Apple waives interest for Apple Card users amid COVID-19 pandemic
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Other than the very obvious health concerns caused by COVID-19, the ongoing pandemic is also causing much economic trouble. Apple introduced a customer assistance program for Apple Card users to help offset financial concerns.
Many Apple Card users on Reddit have reportedly received an email about the new customer assistance program. Under this program, cardholders can skip their March payments without any additional interest.
Apple hasn’t explicitly stated any eligibility requirements, so it looks like all Apple Card holders are eligible. They can enroll in this program in at least two ways: firstly, Apple evidently provides a direct link in their email announcing the program, which can be used to enroll.
The other method is just as simple, with cardholders able to enroll through text by iMessaging the Apple Card Support line the following text: “I would like to enroll in the Customer Assistance Program”. The support number can be found in Apple’s support page for the credit card.
Clearly, Apple is taking the COVID-19 outbreak very seriously, closing all Apple Stores outside of China for the time being as well as regulating App Store entries related to the virus. This latest offer is a kind gesture to its customers during a difficult time.
Questions & Answers
Q.What kind of assistance is Apple offering its credit card users during the pandemic?
What kind of assistance is Apple offering its credit card users during the pandemic?
Apple Card users can skip their March payments without incurring any additional interest. This is part of a new customer assistance program introduced to help offset financial concerns caused by the COVID-19 pandemic.
Q.How can Apple Card users sign up for this new assistance program?
How can Apple Card users sign up for this new assistance program?
Cardholders can enroll by clicking a direct link provided in an email from Apple, or by texting "I would like to enroll in the Customer Assistance Program" to the Apple Card Support line via iMessage. The support number is on Apple’s support page.
Q.Are there specific requirements to be eligible for the customer assistance program?
Are there specific requirements to be eligible for the customer assistance program?
The article does not explicitly state any eligibility requirements for the program. It appears that all Apple Card holders are eligible to enroll, as Apple has not specified otherwise.
Q.What other actions has Apple taken in response to the COVID-19 outbreak?
What other actions has Apple taken in response to the COVID-19 outbreak?
Beyond this offer, Apple has closed all its retail stores outside of China for the time being. The company is also regulating App Store entries that are related to the coronavirus outbreak.
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