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Apple is expanding its presence in the Middle East

By Sarah Chen
1 min read
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So much is happening in the Middle East right now and the other thing is that Apple is expanding in Saudi Arabia.

The Cupertino giant is set to launch its first online store in Saudi Arabia in summer 2025, followed by multiple flagship physical stores beginning in 2026. The expansion includes plans for a notable retail location in Diriyah, a UNESCO World Heritage site.

Apple will also provide customer service and support in Arabic for the first time, offering its full product range through online and physical channels. CEO Tim Cook emphasized the compay’s commitment to supporting local customers, businesses, and innovators.

This expansion builds on Apple’s existing investments in the country, particularly its Apple Developer Academy in Riyadh, which was established in 2021 through partnerships with local institutions. The all-women academy has trained nearly 2,000 students in programming, enabling them to publish apps on the App Store.

Apple is also expanding its educational programs, having recently hosted the country’s first coed Apple Foundation Program. The monthlong course focused on coding and app development, with an emphasis on gaming. Future programs are planned for spring 2025.

Apple says its investment has significantly impacted the local tech ecosystem. Saudi developer earnings have increased by over 1,750% since 2019. Apple has spent more than 10 billion SAR (over $2,6 bln) with local companies over the past five years and continues to support technological innovation.

Additional technological integrations include Apple Pay’s expansion in Riyadh, where users can now use Express Mode to pay for metro and bus transit by simply holding an iPhone or Apple Watch near a reader. Since its 2019 launch, many Saudi customers have transitioned from traditional payment methods to Apple Pay, the US company notes.

Questions & Answers

Q.

When is Apple planning to launch its first online store in Saudi Arabia, and when will physical stores follow?

A.

Apple is set to launch its first online store in Saudi Arabia in summer 2025. This will then be followed by the opening of multiple flagship physical stores, with these beginning in 2026.

Q.

How is Apple supporting the local technology sector and innovation in Saudi Arabia?

A.

Apple is expanding educational programmes, including the all-women Apple Developer Academy in Riyadh and coed Apple Foundation Programs. It has also spent over 10 billion SAR with local companies, contributing to a significant increase in Saudi developer earnings.

Q.

What new customer service and payment features is Apple introducing as part of its expansion in the region?

A.

Apple will provide customer service and support in Arabic for the first time. Also, Apple Pay has expanded in Riyadh, allowing users to pay for metro and bus transit using Express Mode on their iPhone or Apple Watch.

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