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Amazon to close physical bookstores

By Wei Zhang
1 min read
Amazon India
Amazon India
In this article (5)

Amazon is closing most of its physical stores, the company announced today, with all 68 of its Amazon Books, Amazon 4-Star, and Amazon Pop Up locations across the US and the UK set to close while the company refocuses on its grocery and fashion stores.

Amazon Books was one of the primarily online storefront’s first physical retail experiences when the first location opened in Seattle in 2015. Amazon has since expanded to 24 bookstores across the US, all of which are now slated to be closed down.

The company would go on to expand its retail efforts with Amazon 4-Star in 2018, with a more generally focused store that sold products with a four-star or higher rating curated from Amazon’s digital storefront, along with — of course — Amazon’s own first-party products (including Echo, Kindle, and Fire TV devices).

Amazon Pop Up stores, on the other hand, were smaller, more focused mall experiences that offered to rotate themed products (March is a printer collaboration with Brother, for example).

All of Amazon’s retail locations, however, helped serve as a physical contact point to return Amazon products, in addition to offering lower prices and perks to Amazon Prime subscribers.

The news isn’t entirely shocking: Amazon’s retail ambitions have largely felt like small-scale trials compared to the massive scale of its online operations. And, the company’s physical locations have performed far worse than its digital storefront in recent years.

Amazon isn’t exiting brick-and-mortar stores entirely. The company will continue to operate its Amazon Fresh and Whole Foods grocery stores, as well as its Amazon Go convenience stores. Amazon’s experimental “Amazon Style” clothing store is also sticking around, too.

Amazon has yet to say when exactly it’ll be closing up its physical shops, although Reuters reports that timing will vary from store to store.

Questions & Answers

Q.

Which specific types of Amazon physical stores are closing down?

A.

Amazon is closing all 68 of its Amazon Books, Amazon 4-Star, and Amazon Pop Up locations. This includes all 24 bookstores across the US that were part of its Amazon Books expansion.

Q.

What services did the closing physical Amazon stores offer customers?

A.

The closing stores served as physical contact points for returning Amazon products. They also offered lower prices and perks specifically for Amazon Prime subscribers, alongside their retail offerings.

Q.

Which of Amazon's physical store formats will continue to operate?

A.

Amazon will continue to operate its Amazon Fresh and Whole Foods grocery stores. Its Amazon Go convenience stores will also remain open, as will the experimental Amazon Style clothing store.

Q.

When will Amazon's physical book, 4-Star, and Pop Up stores be closing?

A.

Amazon has not yet specified exact closure dates for these physical shops. Reuters has reported that the timing of these closures will vary from one store to another.

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