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AlipayHK Appointed QR Code Payment Solution Vendor of MTR

By Aiko Tanaka
2 min read
AlipayHK Appointed QR Code Payment Solution Vendor of MTR
AlipayHK Appointed QR Code Payment Solution Vendor of MTR
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AlipayHK users will be able to take the MTR by simply tapping their mobile phones at ticket gates at MTR stations starting from mid 2020 as the mobile payment service provider stood out from the many bidding participants and was appointed the QR Code payment solution vendor of MTR on Thursday last week.

AlipayHK Appointed QR Code Payment Solution Vendor of MTR

The QR Code solution provided by AlipayHK allows passengers to scan a code in under 0.4 seconds at ticket gates. Furthermore, the QR Code solution will support dual offline solution, so even if internet service is poor or lacking, transactions can be completed to ensure smooth journeys. The plan is to launch the QR Code payment system across  91 MTR stations in 2020. Citizens throughout Hong Kong will be able to enjoy Smart Mobility when commuting on MTR.

AlipayHK focuses on fulfilling Hong Kong citizens’ needs in shopping, dining, living, and commuting. After its launch into the taxi industry and of the EasyGo technology,, it makes history by hitting another milestone. As Hong Kong people’s number one choice of transport, MTR caters roughly 5.8 million passengers trips every work day. In light of the high volume of passengers, MTR will introduce QR Code as an additional method of payment for passengers.

AlipayHK Appointed QR Code Payment Solution Vendor of MTR

Jennifer Tan, CEO of Alipay Payment Service (HK) Limited (APSHK) expressed: “After our collaboration with minibus operators, AlipayHK is thrilled to have won the bid in being MTR’s QR Code payment system provider. Not only is this a recognition in AlipayHK’s technological stability, we feel confident QR Code transit technology will be successfully expanded into more aspects. Commuting via QR Code is the trend for the future. Aside from gradually merging with Hong Kong’s public transports, we will also be exploring smart mobility in outbound travels by entering the most popular travel destinations of Hong Kong people, driving smart mobility across Hong Kong.”

Questions & Answers

Q.

What is the expected timeline for AlipayHK's QR Code payment system to be fully operational across MTR stations?

A.

AlipayHK users will be able to start tapping their phones at ticket gates from mid-2020. The plan is to launch the QR Code payment system across 91 MTR stations during 2020.

Q.

How quickly can passengers expect the QR Code scanning process to complete at MTR ticket gates?

A.

The QR Code solution provided by AlipayHK allows passengers to scan a code in under 0.4 seconds at ticket gates. This is designed to ensure smooth journeys for commuters.

Q.

What specific technological feature does AlipayHK offer to ensure transactions are completed even with unreliable internet service?

A.

The QR Code solution will support a dual offline capability. This means transactions can be completed even if internet service is poor or lacking, ensuring smooth journeys for passengers.

Q.

Which other transport sectors in Hong Kong has AlipayHK already integrated with before this MTR collaboration?

A.

AlipayHK has previously launched its services into the taxi industry and collaborated with minibus operators. This MTR partnership is considered another significant milestone.