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AirAsia’s new platform for medical services

By Minjun Park
1 min read
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Karen Chan, chief executive officer of AirAsia.com said the digital platform is aimed at making it as seamless as possible for everyone from the initial consultation to post-treatment services. “Healthcare is essential, and its affordability and accessibility should be a right for everyone. We want to help facilitate that. AirAsia Health is where healthcare meets travel, complemented by the strength of our ecosystem encompassing travel logistics such as flights, accommodation and mobility options, enhancing the convenience factor for any medical traveller’s end-to-end journey,” she said.

Furthermore, AirAsia Health will partner with reputable medical providers and hospitals.

To kickstart the launch, it is offering booking for Covid-19 RT PCR tests on its platform, provided by its medical partners from Lifecare Diagnostic Medical Centre and Sunway Medical Centre.

Questions & Answers

Q.

What is the primary aim of AirAsia's new digital platform for medical services?

A.

The digital platform aims to make the process of accessing medical services as smooth as possible. This covers everything from the initial consultation through to post-treatment support for patients using the service.

Q.

Which specific medical services are currently available for booking on the AirAsia Health platform?

A.

To launch the platform, AirAsia Health is currently offering booking for Covid-19 RT PCR tests. These tests are provided by their medical partners, Lifecare Diagnostic Medical Centre and Sunway Medical Centre.

Q.

How does AirAsia plan to enhance convenience for medical travellers using its new platform?

A.

AirAsia plans to enhance convenience by integrating its travel logistics into the platform. This includes services such as flights, accommodation, and mobility options, using its existing ecosystem for a complete journey.

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