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AirAsia to start selling competitor flights on website

By Minjun Park
2 min read
Airasia air scaled
Airasia air scaled
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AirAsia has expanded its online offering to include flights on other airlines as it transforms airasia.com into Asia Pacific’s leading travel and lifestyle platform. This was done in partnership with leading travel technology company Kiwi.com. Powered by Kiwi.com, AirAsia’s website users will be able to book travel on more than 100 airlines to destinations currently not served by AirAsia, including Europe, Australia, New Zealand, the Middle East, and the Americas.

airasia.com head of airline distribution Rajiv Kumar said in addition to the strategic partnership with Kiwi.com, which is focused on content and technology sharing, AirAsia is also exploring opportunities to partner directly with airlines and companies who complement our existing network and travel services beyond Asia Pacific.

airasia.com CEO Tony Fernandes said, “Today is an unbelievable day. When we started AirAsia as a low-cost airline back in 2001, I never thought one day we would be selling our competitors. But if there’s one thing I’ve learned, it never says never. Never say never and believe the unbelievable. Today, with the help of Kiwi.com, we are reinventing ourselves as more than just an airline, bringing to life our vision for airasia.com to be the region’s one-stop travel shop.”

Kiwi.com CEO Oliver Dlouhý said, “I’m extremely proud that Kiwi.com has been selected to power AirAsia’s transformation and its ambition to make airasia.com a leading travel and lifestyle platform. We have an abundance of airlines and ground carriers at our disposal and together with AirAsia and its enormous customer base, we are proud to be able to open their platform to the rest of the world.”

To celebrate the announcement and its partnership with Davis Cup by Rakuten, which takes place on 18-24 November 2019 in Madrid, Spain, AirAsia has kickstarted a global marketing campaign featuring its very own Spanish Allstar, airasia.com. The campaign was launched at AirAsia’s global headquarters RedQ in Kuala Lumpur to much fanfare with a promotional all-in return fare to Madrid from Kuala Lumpur, Bangkok, Jakarta, and Sydney.

The campaign comes off the back of the company’s reorganization, which separates AirAsia’s airline operations from its travel and lifestyle arm, airasia.com. Since the reorganization was announced in August this year, more than 700 Allstar staff have been recruited, and in addition to being based across Asia Pacific, a new airasia.com campus will open in central Kuala Lumpur early next year.

Questions & Answers

Q.

Which company is AirAsia partnering with to enable the sale of competitor flights on its website?

A.

AirAsia is partnering with Kiwi.com, a leading travel technology company. Kiwi.com is powering the expanded online offering, allowing airasia.com users to book travel on other airlines.

Q.

What is the primary goal AirAsia hopes to achieve by selling competitor flights?

A.

AirAsia aims to transform airasia.com into Asia Pacific’s leading travel and lifestyle platform. This move helps them become more than just an airline, fulfilling their vision for a one-stop travel shop.

Q.

Which new geographical regions will be covered by flights available on airasia.com following this partnership?

A.

Customers will be able to book flights to destinations not currently served by AirAsia, including Europe, Australia, New Zealand, the Middle East, and the Americas.

Q.

Has AirAsia recently undergone any internal changes to support this new strategy?

A.

Yes, the company underwent a reorganisation, separating its airline operations from its travel and lifestyle arm, airasia.com. This has also involved recruiting over 700 new staff.

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