AirAsia to close Surakarta-Kuala Lumpur route
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Low-cost carrier AirAsia is set to close on Jan. 16 its route from Surakarta in Central Java to Kuala Lumpur.
AirAsia Berhad commercial head Spencer Lee told Antara news agency that the closure was due to commercial reasons.
The airline is currently spreading the news among passengers through email and text messages. Those affected by the closure will receive a full refund or be allowed to change their flight by taking off from Semarang, Central Java, or Yogyakarta.
Despite the move, Lee assured the carrier was still committed to adding more flights to Indonesia this year.
Meanwhile, Purwanto, operation and service department manager of state-owned airport operator PT Angkasa Pura I at Adi Soemarmo International Airport in Central Java, said the operator had heard about the news, but has yet to receive an official confirmation from the carrier.
“Based on our data, the average number of passengers for the route is relatively high, up to 70 percent capacity,” Purwanto said.
Questions & Answers
Q.What is the reason given for AirAsia closing its Surakarta-Kuala Lumpur route?
What is the reason given for AirAsia closing its Surakarta-Kuala Lumpur route?
AirAsia Berhad commercial head Spencer Lee stated that the closure of the route is due to commercial reasons. No further details regarding the specific nature of these commercial reasons were provided in the article.
Q.What options are available for passengers whose flights are affected by the route closure?
What options are available for passengers whose flights are affected by the route closure?
Affected passengers will be offered a full refund for their tickets. Alternatively, they can choose to change their flight departure point to either Semarang, Central Java, or Yogyakarta, which are other airports in the region.
Q.What is the average passenger capacity for the Surakarta-Kuala Lumpur route?
What is the average passenger capacity for the Surakarta-Kuala Lumpur route?
According to Purwanto, operation and service department manager at Adi Soemarmo International Airport, the average number of passengers for this route is relatively high, reaching up to 70 percent capacity.
Q.Has the airport operator received official confirmation of the route closure from AirAsia?
Has the airport operator received official confirmation of the route closure from AirAsia?
Purwanto, from PT Angkasa Pura I at Adi Soemarmo International Airport, confirmed that the operator has heard the news. However, they have not yet received an official confirmation from AirAsia regarding the closure.