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E-Tailing

7-Eleven Outlets In Singapore Are Now Lazada Collection Points

By Wei ZhangSingapore
1 min read
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In this article (5)

Lazada and Ninja Van have teamed up with the Singapore 7-Eleven convenience store chain to allow online shoppers to designate any of the nearly 350 stores island-wide as collection points. The collaboration will offer the largest network of collection points around Singapore. The new service debuted at 159 7-Eleven stores this week, with a progressive rollout planned for the rest of the store network by the end of the year.

Lazada and last-mile logistics provider Ninja Van say the new service eliminates the need for a purchaser to ensure someone is home to receive goods bought online. They can nominate any participating Singapore 7-Eleven store as their delivery point upon checkout.

“More than 35 per cent of Singaporean households have only one or two residents, with close to 25,000 new dual or single person households forming just between 2016 and last year,” said Crispian Leong, Singapore 7-Eleven head of marketing.

“Most are working during the day, and many may not find it convenient to receive parcels at their office. With close to 350 participating stores islandwide, we are excited that we can partner with Lazada and Ninja Van to offer this added convenience to consumers’ daily lives and online shopping habits.”

Ray Chou, country head of Ninja Van Singapore, said the problem will address the high number of failed deliveries its partners encounter, “which is disruptive not only for our customers, but for sellers and delivery companies as well”.

Users of the service will enjoy free delivery, as opposed to S$1.49 for normal and S$2.99 for express drop-off to their homes.

Pierre de Bellescize, CEO at Lazada eLogistics Singapore, said partnering with 7-Eleven and Ninja Van will bolster the click-and-collect options the company already offers with SingPost’s PopStations, SPH Buzz Convenience Stores and Parcel Santa Lockers located in Condominiums and others.

Questions & Answers

Q.

Which companies are involved in this new service for online shoppers in Singapore?

A.

Lazada and Ninja Van have partnered with the Singapore 7-Eleven convenience store chain. This collaboration allows shoppers to pick up online purchases from designated 7-Eleven stores.

Q.

What problem does this new collection service aim to solve for customers?

A.

The service eliminates the need for a purchaser to be home to receive online goods, which is useful for single or dual-person households where residents are often working during the day.

Q.

What is the cost difference for customers using the new 7-Eleven collection points compared to home delivery?

A.

Users of the 7-Eleven collection service will receive free delivery. This contrasts with a S$1.49 charge for normal home drop-off and S$2.99 for express home drop-off.

Q.

How many 7-Eleven stores initially offered this collection service, and when will more be added?

A.

The new service debuted at 159 7-Eleven stores. The remaining stores in the nearly 350-store network are planned to be rolled out progressively by the end of the year.

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