7-Eleven open second unstaffed X-store in Taiwan
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7-Eleven Taiwan operator President Chain Store Corporation has opened its second unstaffed X-store in Taipei.
Located in Xinyi District, the store recognises customers by facial-recognition card or iCash 2.0 card.
There is also an intelligent ATM machine using fingerprint and facial recognition technologies, allowing customers to deposit small change and withdraw foreign currencies, project management department chief Hsu Yi-hsiung said.
The first X-Store opened on the first floor of the company’s headquarters in January, targeting the large crowds of white-collar workers and students in the area.
The number of customers at the first X-Store increased 50 per cent over six months, Hsu said.
With the growing convergence of online and offline, automated shops such as the X-Store enhance customer expectations, while improving in-store service and automating supply chain and real-time inventory management.
Questions & Answers
Q.Where is this new unstaffed X-store located?
Where is this new unstaffed X-store located?
The second unstaffed 7-Eleven X-store has opened in the Xinyi District of Taipei. It operates using facial recognition or iCash 2.0 cards for customer identification.
Q.How do customers access the unstaffed stores and make purchases?
How do customers access the unstaffed stores and make purchases?
Customers are recognised by facial-recognition card or an iCash 2.0 card to enter the store. An intelligent ATM also allows deposits and foreign currency withdrawals using fingerprint and facial recognition.
Q.What benefits do automated stores like the X-Store offer?
What benefits do automated stores like the X-Store offer?
Automated shops improve in-store service and enhance customer expectations. They also automate supply chain and real-time inventory management, reflecting the growing online and offline convergence.
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