7-Eleven delivers in 2 hours in Japan
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A two-hour delivery service for smartphone orders is about to be launched by 7-Eleven Japan, the country’s biggest convenience-store chain.
“Net Konbini” (using the commonly shortened form of “convenience store” in Japanese) plans to cover 7-Eleven’s entire Japanese network of around 20,000 stores, following a soft launch at 25 stores in Hokkaido in October. It plans to expand the network to 1000 stores in Hokkaido by August next year.
Users will be able to place orders 24 hours a day, nominating a delivery address and store. A range of 2800 products will be available including Japanese convenience-store staples such as rice balls and bento lunch boxes.
“Using 20,000 stores to immediately deliver any of 2800 products is a service only 7-Eleven can provide,” says company president Kazuki Furuya.
Delivery trucks en route through 7-Eleven outlet areas will pick up orders and drop off purchases to customers, in a tie-up between 7-Eleven and a subsidiary of logistics company Seino Holdings finalised last year.
Questions & Answers
Q.What is the new delivery service called and how quickly will orders be delivered?
What is the new delivery service called and how quickly will orders be delivered?
The new service is called “Net Konbini” and aims to deliver smartphone orders within two hours. This initiative is being launched by 7-Eleven Japan, the country’s largest convenience-store chain.
Q.Which areas will first receive the new delivery service and when is broader expansion planned?
Which areas will first receive the new delivery service and when is broader expansion planned?
The service soft-launched at 25 stores in Hokkaido in October. It plans to expand to 1000 stores in Hokkaido by August next year, eventually covering 7-Eleven’s entire Japanese network.
Q.How many products will be available for delivery through this service?
How many products will be available for delivery through this service?
Customers will be able to order from a range of 2800 products. This includes popular Japanese convenience-store items such as rice balls and bento lunch boxes.
Q.Which company is partnering with 7-Eleven for the logistics of this new delivery service?
Which company is partnering with 7-Eleven for the logistics of this new delivery service?
7-Eleven has partnered with a subsidiary of logistics company Seino Holdings. This collaboration, finalised last year, involves delivery trucks picking up and dropping off purchases.
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