3 HK unveils new roaming services
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3 Hong Kong, the mobile division of Hutchison Telecommunications Hong Kong Holdings Limited (HTHKH), has introduced new monthly plans and roaming passes, enabling customers to use mobile services in Macau and six European countries.
HTHKH chief operating officer Jennifer Tan said the monthly 3Like Home plans and two types of roaming pass are tailored to the needs of frequent leisure and business travelers traversing Macau and Europe.
The monthly “3LikeHome” plans, which start at HK$168/month ($21.66) (HK and Macau) and HK$508 (HK, Macau and six European countries), will offer equal local and roaming data usage entitlements, plus a quota of voice minutes to be shared between local use and when roaming.
Devices will be automatically connected to 3 Group networks when in Austria, Denmark, Ireland, Italy, Sweden and the UK, as well as Macau.
The new plans will allow customers to make calls to numbers in the locality where they are present, and Hong Kong, or receive calls from any region without incurring additional charges. The roaming data element of usage allows customers making frequent business trips to access the internet in Macau and the six designated European countries as if they were in Hong Kong, the operator said.
To meet demand at this busy travel time of the year, 3 Hong Kong has also launched one-off roaming plans including a 3-day ‘3 Macau Roaming Pass’ and a 10-day ‘3 Europe Roaming Pass’, which will provide free-to-use voice and data entitlements in Macau and six European countries for families and frequent leisure travelers.
In addition, 3 HK is offering 90-minutes free daily WiFi service to all mobile users in the city, as the number of its hotspots exceeding 20,000 across the city.
Until the end of September, any mobile user in Hong Kong can access WiFi service for three sessions to a total of 90 minutes a day using a smartphone, tablet or laptop at more than 20,000 WiFi hotspots run by 3HK.
Tan said 3 HK will build 3,000 more WiFi hotspots in the second half of this year, bringing the total number to more than 23,000.
Questions & Answers
Q.What is the price difference between the 3LikeHome plans for Macau only versus the plan including the six European countries?
What is the price difference between the 3LikeHome plans for Macau only versus the plan including the six European countries?
The monthly 3LikeHome plan covering Hong Kong and Macau starts at HK$168. The plan that also includes the six European countries costs HK$508, making it a difference of HK$340 per month.
Q.Which specific European countries are included in the new roaming services?
Which specific European countries are included in the new roaming services?
The six European countries where devices will automatically connect to 3 Group networks are Austria, Denmark, Ireland, Italy, Sweden, and the UK. Customers can use mobile services in these locations and Macau.
Q.How will the voice minutes and data usage be managed with the new 3LikeHome monthly plans?
How will the voice minutes and data usage be managed with the new 3LikeHome monthly plans?
The new plans offer equal local and roaming data usage entitlements. They also include a quota of voice minutes to be shared between local use in Hong Kong and when roaming in the designated regions.
Q.What is the current number of 3 HK WiFi hotspots available across the city, and how many are planned for the future?
What is the current number of 3 HK WiFi hotspots available across the city, and how many are planned for the future?
Currently, 3 HK has more than 20,000 WiFi hotspots across the city. The company plans to build 3,000 more in the second half of this year, increasing the total to over 23,000 hotspots.
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