Topic

#money-back

Every story tagged #money-back on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

2 stories in this topic

General

Aug 3, 20201 min read

AS Watson opens MoneyBack online venture for all retailers and restaurants

Health and beauty retailer AS Watson has opened up its Moneyback loyalty program to help retailers in Hong Kong promote their businesses for free in preparation for an easing in the coronavirus pandemic. “The pandemic has hit every community hard in many…

Research

Jul 25, 20174 min read

The economics of the money-back guarantee

“Returning the product to Amazon ASAP!” complained one disgruntled Amazon customer as they gave a one-star review for a digital camera on the company’s site. This is despite the same product having an average rating of four-and-a-half stars out of five from…