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55 stories in this topic
On Wednesday, Google finally announced a feature we told you was being tested for Google Messages since back in May. Now when Android users receive a chat message, a video, or a photo, they can respond to it in a second. A long press on the message will show…
The parent company of social-media app Snapchat, Snap, reported its second-quarter results after the market closed today at 4 pm EDT. During the three months including April, May, and June, Snap reported a 17% hike in revenue year-over-year to $454 million.…
Hong Kong’s Landmark mall has launched the city’s first luxury “e-chat shopping” service on its mobile app. The service is an enhancement of Landmark’s online shopping concierge that enables customers to select, reserve or purchase their favorite items online…
The four major U.S. carriers are planning to roll out a Rich Communication Services (RCS) app later this year. This allows Android users to send and receive messages via a phone’s data connection instead of its cellular connection. However, Google has already…
Facebook, just like many other big companies, are trying to ease the transition to social distancing by offering free services and products. But people need to stay informed about what’s happening in the world even when they’re self-isolating. In that regard,…
Tech startup OneDash has unveiled a chat-to-checkout service which eliminates the need to quit a chat session to complete a purchase. The OneDash app also enables interactive video so shoppers can connect with retailers in real-time and interact personally.…
Much-maligned chatbots are not about to go away anytime real soon, suggests new research. Consumer retail spends via chatbots is likely to reach US$142 billion within four years, according to the Juniper Research report, “Chatbots: Vendor Opportunities &…
It will probably take a lot of time for Facebook to integrate all its services into a single app, and we don’t even know if it will eventually succeed. But every major endeavor starts with a small step, and today Facebook made one. The social network giant…
The early generation of chatbots may have had their day – but the concept is not yet dead, says a senior Microsoft executive. Raj Raguneethan, regional business lead, retail and consumer goods, at Microsoft Asia, told Inside Retail Asia that the standard…
Philippines-based low-cost carrier Cebu Pacific has launched its online travel assistant, Charlie the Chatbot, to provide 24/7 support for customers. Charlie, now available on the airline’s website and official Facebook page, can help answer customers’…
The Telegram messaging app, with its end-to-end encryption and the ability to host group chats of any size, is more popular overseas. According to Staista, at the end of March, it was the 11th most popular messaging app in the states with 2.67 million unique…
What not as popular in the U.S. as it is overseas, the Telegram messaging app offers end-to-end encryption and no limits on the number of people you can chat with or broadcast to at one time. It’s no wonder that protesters of all types outside of the states…
After bringing Steam Link app to gamers and the option play all games from their Steam library on mobile phones, Valve releases another app that’s meant to modernized Steam chat experience. The new Steam Chat mobile app is now available for free on both…
New data from Juniper Research predicts consumer interaction with chatbots in retail will reach 22 billion by 2023. The figure represents a sharp increase over an estimated 2.6 billion interactions this year. According to the new research report “AI in…
BBM, considered the first messaging service designed for mobile users, will be closing its doors to consumers on May 31st. A note sent to BBM members says that it is “Time to say goodbye.” First used internally by employees of BlackBerry parent Research In…
Google Duo is the company’s video chatting app that allows users to stream video, make audio-only calls, and send video and voice messages. The app is available for Android and iOS users. As you might imagine, engaging in a video chat uses plenty of data. So…
