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Indonesia’s Moka, a startup that helps SMEs and retailers manage payment and other business operations, has pulled in a $24 million Series B round for growth. The investment is led by Sequoia India and Southeast Asia — which recently announced a new $695…
Luxury retail has run into a conundrum as digital channels and eCommerce continue to edge out brick-and-mortar shopping venues. Although eCommerce may not be replacing traditional retail just yet, it’s a channel that merchants can’t afford to ignore. Despite…
The future of retail is about to be delivered to Hong Kong’s commercial developers, and it’s coming via the Internet, according to a report released today by property consultancy JLL. The company’s report on the city’s shopping scene, “Reimagining Retail –…
Capillary Technologies, a leader in omnichannel engagement and commerce solutions, has been locked in as the omnichannel partner for Kanmo Retail Group, which manages a portfolio of more than 70 brands across Indonesia, including Mothercare, Karen Millen,…
Retailers have long been using online channels to make up for sluggish sales at their brick-and-mortar stores, but recently, they have taken the shift to another level, introducing products exclusively for online. The trend-conscious fashion and cosmetics…
Specialising in electronics, IT and furniture, COURTS Singapore has put more than a year into researching and redesigning its in-store experiences and omni-channel customer journey. The results are two recent announcements: the relaunch of its e-commerce…
Supaluck Umpujh, chairwoman of The Mall Group, said that Thailand 4.0 is an economic model to promote and transform Thailand into a digital economy. Digital economy refers to the widespread use of digital technologies, which are rapidly transforming business…
Deck Commerce, a leading omni-channel commerce technology provider, today announced that Build-A-Bear Workshop, – an interactive destination for making personalized furry friends – has implemented Deck Commerce’s Distributed Order Management Solution to help…
RCG co-CEO’s Hilton Brett and Daniel Agostinelli have managed to inspire confidence in the market following the fall-out from their $105 million Hype DC acquisition and its subsequent $9.7 million write-down in May. Reporting its first full year of trading…
Cosmetics retailer, Sephora, will open its 11th Australian store at Westfield Bondi Junction in September. The new location adds to the beauty chain’s five Sydney stores, located at Pitt St, Broadway, Macquarie, Warringah, Macarthur Square, as well as the…
The omnichannel model has become a new weapon in the race to maintain and expand market share in the electronics retail industry. The coveted Top 3 A latecomer taking on established competitors, FPT Shop only started to strengthen its e-commerce channel in…
The “Amazon effect” has disrupted the entire retail industry by conditioning consumers to expect personalized, customer-centric service. As ecommerce gains market share, U.S. retailers are looking abroad for growth. Nordstrom, for instance, recently expanded…
The rising relevance of the cloud in the current business environment is prompting contact center solution providers (CCSPs) to shift from a premise-based legacy infrastructure to hosted/cloud contact centers. Global, as well as mid-sized CCSPs such as Avaya,…
With the increase in operating costs and growing competition in e-commerce, Singapore’s retailers are realising the importance of leveraging omni-channel retail strategies to bring new and better experiences to today’s shoppers. Philips Lighting, a global…
Electronic payments account for 69%1 of consumer transactions in Singapore – just slightly higher than the global average of 65%. The country’s e-commerce market, valued at US$1.39b in 2015, is predicted to exceed S$7b in 2025 with 60% of consumers saying…
If you have been paying attention to developments in the e-commerce world, it’s unlikely that you have missed the news about the outcome of Singles’ Day. Chinese e-commerce giant Alibaba recorded US$14.3 billion in sales on Nov. 11, eclipsing the most recent…
