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The Porsche brand has ranked highest among all nameplates, according to the latest J.D. Power 2016 U.S. Sales Satisfaction Index (SSI) Study released today. The brand also placed higher than all other luxury manufacturers for the second consecutive year.…
More than half (55%) of consumers globally have decided against buying something online due to privacy concerns, a recent KPMG International survey indicates. The survey also revealed that less than 10% of consumers feel they have control over the way…
Coordinating Minister for Economic Affairs Darmin Nasution wants to have an agency that protects customers of (financial technology/fintech) companies. The agency will also monitor and supervise fintech businesses to make sure they comply with existing laws…
Australia’s Telstra has revealed plans to invest up to A$3 billion ($2.3 billion) over the next few years on improving the customer experience following a wave of recent network outages. The operator has revealed plans to increase its capex to sales ratio to…
The line between browsing and buying online and offline in Hong Kong is blurring as technology enables nearly everything to become a digital touch point for consumers. Following the success of e-commerce boom in China, Hong Kong retailers are also keen to…
