SM Aura launches online shopping service during lockdown

Philippine shopping mall SM Aura Premier has launched an online shopping service for customers facing restrictions on movement during the coronavirus pandemic.

The Aura Concierge system allows customers to select a method of receiving essential goods, including curbside and drive-through pick-up. Online users can connect to businesses via social media or directly to order products and arrange payment. It also features an automated chat facility providing details on product availability.

The service also allows for home delivery via the mall’s bike ride-sharing partner and delivery platform Angkas, who will purchase and pick up items ordered by customers.

Registered customers are designated a personal shopper who will complete orders and deliver items directly to the customers on the same day of purchase.