Citibank’s Singapore Head of Retail Exits

Citi’s head of retail banking in the city-state leaves after more than two decades with the American lender.

Charles Wong exits the bank after nearly five years in his last role as Singapore head of retail banking. A spokesperson for the bank confirmed his exit.

In 2015, Wong was appointed to his current role to oversee the retail banking business alongside wealth management, bancassurance, sales and network distribution.

With over 20 years of experience at Citi, Wong has held a range of roles in retail banking, bancassurance, credit payment products and marketing across Asia Pacific. He was seconded to Citibank’s China business from 2006 to 2008 where he was the head of branch expansion and ATM distribution as well as director for CitiBusiness and customer experience. He was also previously involved in the launch of the Citi Priority segment across APAC which targets emerging affluent customers.