Bharti Airtel launches wholesale voice digital platform

Retail News Asia | Bharti Airtel launches wholesale voice digital platform

India’s Bharti Airtel has launched what it says is a first-of-its-kind carrier digital platform for wholesale voice services.

The new Global Voice service will allow global operators to enter wholesale voice arrangements with Airtel at the click of a button.

The platform will offer paperless sign-up, quick voice interconnects and real-time traffic analysis for carriers worldwide.

Customers will be able to buy voice termination services from Airtel and propose sell rates for their target markets.

Airtel said Global Voice can reduce on-boarding time to a matter of hours. It also offers live rates for routes across the world for faster decision making during traffic exchange.

Users will also be able to access various real-time online reports based on usage analytics tracking KPIs such as traffic, traffic rates and payments for a selected destination.

Airtel also plans to soon provision a single window on the digital platform for product discovery, on-boarding, billing, payment, enquiry, and support across multiple B2B products.“

“This is yet another digital innovation from Airtel to empower our customers, who can now leverage Airtel’s global voice network on a real-time basis with high quality voice termination,” Airtel director and CEO for global voice and data Ajay Chitkara said.

“The platform will bring enhanced efficiency, convenience, agility and transparency and further strengthen our position as the preferred partner for customers across the world.”

Airtel’s worldwide network covers 250,000 route kilometers across 50 countries in five continents and already terminates 23 billion voice minutes globally.

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