Arl-shipping.com launches Facebook chatbot last mile container tracker

Nov 9, 2017Updated May 21, 20251 min read

Arl-shipping.com has launched it’s Facebook chatbot tracking of containers on the road en route from discharge port to import warehouse, giving real-time visibility of the truck(s) on the road. Import customer and warehouse operator follows the trucks in real-time and prepare for speedy container unstuffing upon arrival to the warehouse. The tracking is facilitated by truck drivers using arl-shipping.com’s free app, tracking the shipment and OCR’ed container numbers via driver’s smartphone GPS location services. The Facebook tracking service is fully embedded into the transport provider’s Facebook page as an integral service.

“On top of Facebook chatbot cargo tracking, we are soon launching also Skype and WeChat Last Mile Container Tracking for shipping line agents, freight forwarders, warehouse operators or other intermediaries via the arl-shipping.com powered chatbot,” said arl-shipping.com director, René Bendt. He added, “We explore maturing technologies, which can be deployed with little effort to the benefit of real life shipping scenarios like container number OCR, GPS trackers and other IoT devices, drones and blockchain technology.”

Arl-shipping.com launches Facebook chatbot last mile container tracker
The tracking is facilitated by truck drivers using arl-shipping.com’s free app, tracking the shipment and OCR’ed container numbers via driver’s smartphone GPS location services.

The Facebook chatbot Last Mile Container Tracker tracks shipment en route from discharge port to warehouse, prepping the warehouse operator for warehouse dock, unstuffing gang and x-docking operation readiness. Upon providing the warehouse’s location to the chatbot via smartphones’ built-in location sharing services, Last Mile Container Tracker alerts in Facebook messenger when container(s) is close to the warehouse, as well as giving hourly status messages while container(s) is on the road, en route to the warehouse.

Soon the chatbot will also advise warehouse ETA imbedding online traffic pattern services into the Last Mile Container Tracker.

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Mei Ling Tan

Contributor · RetailNews.asia

Mei Ling Tan is the Editor of Retail News Asia, where she leads the editorial team in delivering in-depth coverage of Asia’s dynamic retail landscape. With over a decade of experience in business journalism, Mei Ling is known for her sharp analysis, deep industry insights, and commitment to uncovering the stories behind Asia’s most innovative retail brands. Before joining Retail News Asia, Mei Ling held senior reporting roles at regional business publications, covering everything from consumer trends to digital transformation in retail. A graduate of the National University of Singapore with a degree in Communications and New Media, she combines journalistic integrity with a strong understanding of evolving market forces. Outside the newsroom, Mei Ling is a frequent speaker at industry panels and a mentor for young journalists.

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